The Influence of Tourist Experience on Local Product Purchase Behavior
Abstract
This study aims to propose and test a conceptual model to clarify the relationship between tourist experience and local product purchase behavior. It also clarifies the moderating relationship of the commemorative factor in the relationship between experience and local product purchase behavior. From there, there are manycontributions in both theoretical and practical aspects. In detail, the tourist experience has 6 components, namely, escape, staff, peace of mind, uniqueness, learning and entertainment. To test the proposed hypothesis, this research applied quantitative method with the data colected from tourists in a mountainous region in Vietnam via questionnaire survey. Finally, 218 valid questionnaires were collected and tested by SPSS sofware and Amos. The results showed that all components of tourist experience have influence on local product purchase, in which the role of staff is the most importance. Moreover, tourist memory contributes as the moderating variable in the relationship between tourist experience and local product purchase.
References
[1] Acas, S. S., and Loanzon, J. I. V. 2020. Determinants of Halal Food Purchase Intention among Filipino Muslims in Metro Manila. Arabian Journal of Business and Management Review, 10(3).
[2] Adhi, P., et al. 2020. Reimagining stores for retail’s next normal. McKinsey and Company.
[3] Adongo, C. A., Anuga, S. W., and Dayour, F. J. T. M. P. 2015. Will they tell others to taste? International tourists' experience of Ghanaian cuisines, 15: 57-64.
[4] Ajzen, I. 1991. The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211.
[5] Ali, F., and Muqadas, S. 2015. The impact of brand equity on brand loyalty: The mediating role of customer satisfaction. Pakistan Journal of Commerce and Social Sciences, 9(3): 890-915.
[6] Al-Jundi, S. A., Shuhaiber, A., and Augustine, R. J. 2019. Effect of consumer innovativeness on new product purchase intentions through learning process and perceived value. Cogent Business & Management, 6(1), 1698849.
[7] Allès, B., et al. 2017. Food choice motives including sustainability during purchasing are associated with a healthy dietary pattern in French adults. Nutrition journal, 16(1): 1-12.
[8] Ariyabuddhiphongs, V., and Pratchawittayagorn, A. 2014. Peace of mind and organizational citizenship behavior: The mediating effect of loving kindness. Archive for the Psychology of Religion, 36(2): 233-252.
[9] Besciu, I. G. 2013. Behavior of the consumer of tourist entertainment services. Cactus Tourism Journal, 4(2): 9-19.
[10] Bian, Q., and Forsythe, S. 2012. Purchase intention for luxury brands: A cross cultural comparison. Journal of Business Research, 65(10): 1443-1451.
[11] Birch, D., Memery, J., and Kanakaratne, M. D. S. 2018. The mindful consumer: Balancing egoistic and altruistic motivations to purchase local food. Journal of Retailing and Consumer Services, 40: 221-228.
[12] Bogomolova, S., Loch, A., Lockshin, L., and Buckley, J. 2018. Consumer factors associated with purchasing local versus global value chain foods. Renewable Agriculture and Food Systems, 33(1): 33-46.
[13] Breen, R., Goldthorpe, J. H. 1997. Explaining educational differentials: Towards a formal rational action theory. Rationality and Society, 9(3): 275-305.
[14] Brown, C. J. 2003. Consumers' preferences for locally produced food: A study in southeast Missouri. American Journal of Alternative Agriculture, 18(4): 213-224.
[15] Brune, S., et al. 2021. The influence of agritourism experiences on consumer behavior toward local food. Journal of Travel Research, 60(6): 1318-1332.
[16] Caber, M., Yilmaz, G., Kiliçarslan, D., and Öztürk, A. 2018. The effects of tour guide performance and food involvement on food neophobia and local food consumption intention. International Journal of Contemporary Hospitality Management, 30(22).
[17] Carroll, K. A., Bernard, J. C., and Pesek Jr, J. D. 2013. Consumer preferences for tomatoes: The influence of local, organic, and state program promotions by purchasing venue. Journal of Agricultural and Resource Economics, 379-396.
[18] Chang, T. C. 2017. Local uniqueness in the global village: Heritage tourism in Singapore: Routledge.
[19] Chen, A., Lu, Y., and Wang, B. 2017. Customers’ purchase decision-making process in social commerce: A social learning perspective. International Journal of Information Management, 37(6): 627-638.
[20] Cholette, S., Özlük, Ö., Özşen, L., and Ungson, G. R. 2013. Exploring purchasing preferences: Local and ecologically labelled foods. Journal of Consumer Marketing, 30(7).
[21] Choo, P. W., Tan, C. L., Yeo, S. F. J. G. B. 2018. A Review of Customer Experience Quality Measurement in Malaysian Heritage Hotels. Global Business and Management Research: An International Journal, Vol. 10(1). Available at: https://www.researchgate.net/publication/329872687_A_Review_of_Customer_Experience_Quality_Measur ement_in_Malaysian_Heritage_Hotels
[22] Cooke, R., and Sheeran, P. J. B. 2010. Moderation of cognition‐intention and cognition‐behaviour relations: A meta‐analysis of properties of variables from the theory of planned behaviour. Bristish Journal of Social Psihology, 43(2), 159-186. DOI:https://doi.org/10.1348/0144666041501688
[23] Cova, B., Carù, A., and Cayla, J. 2018. Re-conceptualizing escape in consumer research. Qualitative Market Research: An International Journal, 21(4): 20.
[24] Crockett, D., and Wallendorf, M. J. 2004. The role of normative political ideology in consumer behavior. The Journal of Consumer Research, 31(3): 511-528.
[25] Darnall, N., et al. 2017. Advancing green purchasing in local governments. Sustainable Purchasing in Local Governments, 1-39. DOI: 10.13140/RG.2.2.13106.50884
[26] Denegri‐Knott, J., Zwick, D., and Schroeder, J. 2006. Mapping consumer power: an integrative framework for marketing and consumer research. European Journal of Marketing, 40(9/10): 950-971.
[27] Eftekhar, M., Jeannette Song, J.-S., Webster, S. J. M. and Management, S. O. 2021. Prepositioning and Local Purchasing for Emergency Operations Under Budget, Demand, and Supply Uncertainty.
[28] Elter, F., Gooderham, P. N., and Ulset, S. 2014. Functional-level transformation in multi-domestic MNCs: Transforming local purchasing into globally integrated purchasing. In Orchestration of the global network organization: Emerald Group Publishing Limited.
[29] Emmerton, L. 2009. The ‘third class’ of medications: sales and purchasing behavior are associated with pharmacist only and pharmacy medicine classifications in Australia. J Am Pharm Assoc (2003), (1): 31-37.
[30] Fakoor Saghih, A. M., Ghaviheykal, M., and Ilani, R. 2021. Investigating the Effect of Consumers’ Need for Uniqueness on Their Purchasing Behavior through Self-expression and Self-presentation. New Marketing Research Journal, 4(39): 17- 36.
[31] Familmaleki, M., Aghighi, A., and Hamidi, K. 2015. Analyzing the influence of sales promotion on customer purchasing behavior. International Journal of Economics & Management Sciences, 4(4): 1-6.
[32] Fratu, D. 2011. Factors of influence and changes in the tourism consumer behaviour. Bulletin of the Transilvania University of Brasov. Series V : Economic Sciences, 4(1): 119.
[33] Friman, J. 2010. Consumer attitudes toward mobile advertising. Available at: https://core.ac.uk/download/pdf/80700324.pdf
[34] Frisvoll, S., Forbord, M., and Blekesaune, A. 2016. An empirical investigation of tourists’ consumption of local food in rural tourism. Scandinavian Journal of Hospitality and Tourism, 16(1): 76-93.
[35] Giao, H. N. K., & Vu, T. N. A. 2017. Các yếu tố ảnh hưởng đến thái độ người tiêu dùng TPHCM đối với quảng cáo ngành chăm sóc da qua truyền hình. Available at: https://ideas.repec.org/p/osf/osfxxx/sw975.html
[36] Glaesser, J., and Cooper, B. J. S. 2014. Using rational action theory and Bourdieu’s habitus theory together to account for educational decision-making in England and Germany. British Sociological Association, 48(3): 463-481.
[37] Goel, A., Lakshmi, C., Bakshi, S., Soni, N., & Koshy, S. 2016. Single-center prospective study of Plummer–Vinson syndrome. Dis Esophagus., 29(7): 837-841.
[38] Hansen, M. N. 2008. Rational action theory and educational attainment. Changes in the impact of economic resources. European Sociological Review, 24(1): 1-17.
[39] He, M., et al. 2012. The influence of local food environments on adolescents’ food purchasing behaviors. Int J Environ Res Public Health, 9(4): 1458-1471.
[40] Hoffman, D. L., and Novak, T. 1996. Marketing in hypermedia computer-mediated environments: Conceptual foundations. Journal of Marketing, 60(3): 50-68.
[41] Hồng, H. T. M. 2019. Trách nhiệm của chính quyền cơ sở trong xây dựng thương hiệu cho sản phẩm địa phương. 201(08), 59-63. https://vjol.info.vn/index.php/tnu/article/view/41250 (in Vietnamese)
[42] Hsu, Y., and Mai, D. 2020. Research Factors that Influence on Impulse Purchasing Behavior of Consumers in Supermarket. International Journal of Business and Social Science, 11(5): 28-34. DOI:10.30845/ijbss.v11n5p4
[43] Huang, Z., and Du, X. 2018. Holding the market under the stimulus plan: Local government financing vehicles' land purchasing behavior in China. China Economic Review, 50: 85-100.
[44] Jarratt, D., Phelan, C., Wain, J., Dale, S. 2019. Developing a sense of place toolkit: Identifying destination uniqueness. Tourism and Hospitality Research, 19(4): 408-421.
[45] Jiaqing, T., and Nongbunnak, S. The Purchasing Behavior of Chinese Students for Thai Traditional Massage. Available at: https://grad.dpu.ac.th/upload/content/files/year9-1/9-7.pdf
[46] Jung, M. 2020. Worry or peace of mind: consumer decision-making under risk in loss domain. Rutgers University-Graduate School-Newark,
[47] Kang, S., and Rajagopal, L. 2014. Perceptions of benefits and challenges of purchasing local foods among hotel industry decision makers. Journal of Foodservice Business Research, 17(4): 301-322.
[48] Kastenholz, E., Eusébio, C., and Carneiro, M. J. 2016. Purchase of local products within the rural tourist experience context. Tourism Economics, 22(4): 729-748.
[49] Kayak, M., Kozak, M., and Moslehpour, M. 2013. How Perceived Global Brands Influence Consumers’ Purchasing Behavior of Starbucks. 6th World Conference for Graduate Researchin Tourism, Hospitality and Leisure: 420 - 430, 24 – 29 April 2012, Fethiye, Turkey
[50] Kirzner, I. M. 1962. Rational action and economic theory. Journal of Political Economy, 70(4): 380-385.
[51] Mác, N. C., & Trung, N. L. (2014). Nghiên cứu ảnh hưởng của thông tin về nguồn gốc, xuất xứ sản phẩm rau đến hành vi tiêu dùng của người dân trên địa bàn thành phố hà nội. J. Sci. & Devel.,12(6), 877-884.
[52] Madaleno, A., Eusébio, C., and Varum, C. J. 2018. Purchase of local food products during trips by international visitors. International Journal of Tourism Research, 20(1): 115-125.
[53] Magkos, F., Arvaniti, F., and Zampelas, A. 2006. Organic food: buying more safety or just peace of mind? A critical review of the literature. Crit Rev Food Sci Nutr, 46(1): 23-56.
[54] Mandel, N., and Smeesters, D. J. 2008. The sweet escape: Effects of mortality salience on consumption quantities for high-and low-self-esteem consumers. Journal of Consumer Research, 35(2), 309-323.
[55] Maronick, T. J. 2007. Consumer perceptions of extended warranties. Journal of Retailing and Consumer Services, 14(3): 224-231.
[56] Massey, D. 1983. Industrial restructuring as class restructuring: production decentralization and local uniqueness. Reg. Studies, 17(2): 73-89.
[57] Matin, L., Li, W., and Matin, E. 2009. Actions do not escape the influence of visual illusions—even when manual behavior is accurate. Journal of Vision, 9(8): 843-843.
[58] Mittal, B. 2015. Self-concept clarity: Exploring its role in consumer behavior. Journal of Economic Psychology, 46: 98-110.
[59] Murray, J. G. 1999. Local government demands more from purchasing. European Journal of Purchasing & Supply Management, 5(1): 33-42.
[60] Narayana, C. L., and Markin, R. J. 1975. Consumer behavior and product performance: An alternative conceptualization. The Journal of Marketing, 39(4): 1-6.
[61] Need, A., and De Jong, U. 2001. Educational differentials in the Netherlands: Testing rational action theory. Rationality and Society, 13(1): 71-98.
[62] Onken, K. A., and Bernard, J. C. 2010. Catching the ‘local’bug: A look at state agricultural marketing programs. Choices, 25(1): 1-7.
[63] Ostrovskiy, A., Garkavenko, V., & Rybina, L. (2021). Influence of socio-psychological factors on consumers purchasing behavior in Kazakhstan. The Service Industries Journal, Taylor & Francis Journals, 41(7-8): 527-552.
[64] Pantano, E., & Priporas, C.-V. 2016. The effect of mobile retailing on consumers' purchasing experiences: A dynamic perspective. Computers in Human Behavior, 61: 548-555.
[65] Phuoc, T. N. H., Hung, D. V., & Duc, H. H. 2020. Ảnh hưởng của các thành phần marketing địa phương đối với sự hài lòng của du khách đến thành phố Cần Thơ. 56(4), 190-197. DOI:10.22144/ctu.jvn.2020.098 (in Vietnamese)
[66] Prideaux, B. 2002. Building visitor attractions in peripheral areas—Can uniqueness overcome isolation to produce viability? International Journal of Tourism Research, 4(5): 379-389.
[67] Rivero, J. J. 2019. Planning local uniqueness: Drawing the line between development and loss. Journal of Planning Education and Research. DOI: https://doi.org/10.1177/0739456X19844561
[68] Rousseau, G. G., and Venter, D. 2014. Mall shopping preferences and patronage of mature shoppers. SA Journal of Industrial Psychology, 40(1): 1-12.
[69] Seow, A. N., Choong, Y. O., Moorthy, K., and Chan, L. M. 2017. Intention to visit Malaysia for medical tourism using the antecedents of Theory of Planned Behaviour: A predictive model. International Journal of Tourism Research, 19(3): 383-393.
[70] Shafie, S., and Mohamad, O. 2002. " Halal"-the case of Malaysian-Muslim consumers quest for peace of mind. Paper presented at the American Marketing Association. Conference Proceedings.
[71] Sims, R. J. 2009. Food, place and authenticity: local food and the sustainable tourism experience. Journal of Sustainable Tourism, 17(3): 321-336.
[72] Siqueira, J. R., et al. 2020. A Bayesian examination of the relationship of internal and external touchpoints in the customer experience process across various service environments. Journal of Retailing and Consumer Services, 53: 102009.
[73] Skuras, D., Dimara, E., and Petrou, A. 2006. Rural tourism and visitors' expenditures for local food products. Regional Studies, 40(7), 769-779.
[74] Snyder, C. R., and Fromkin, H. L. 2012. Uniqueness: The human pursuit of difference: Springer Science & Business Media.
[75] Splendore, S. 2014. Media logic production: How media practitioners in italian reality television localize TV formats and select ‘entertainment values’. Journal of Popular Television, 2(2): 189-204.
[76] Stolzenbach, S., Byrne, D. V., and Bredie, W. L. 2011. Sensory local uniqueness of Danish honeys. Food Research International, 44(9), 2766-2774. DOI: https://doi.org/10.1016/j.foodres.2011.06.006
[77] Strohbehn, C. H., and Gregoire, M. B. 2003. Case studies of local food purchasing by central Iowa restaurants and institutions. Foodservice Research International, 14(1): 53-64.
[78] Taheri, B., et al. 2017. Escape, entitlement, and experience: Liminoid motivators within commercial hospitality. International Journal of Contemporary Hospitality Management, 29(4): 1148-1166. DOi:https://doi.org/10.1108/IJCHM-05-2015-0256
[79] Tanford, S., Raab, C., and Kim, Y.-S. 2012. Determinants of customer loyalty and purchasing behavior for full-service and limited-service hotels. International Journal of Hospitality Management, 31(2): 319-328.
[80] Tạo, N. Q. 2019. Tác động của giá trị quảng cáo và dòng chảy trải nghiệm đối với ý định mua hàng: trường hợp quảng cáo qua điện thoại thông minh tại Thành phố Hồ Chí Minh. (in Vietnamese)
[81] Telfer, D. J., and Wall, G. 2000. Strengthening backward economic linkages: Local food purchasing by three Indonesian hotels. Tourism Geographies, 2(4): 421-447.
[82] Thảo, H. T. P. and Trậm L.T.T. 2020. Tác động của bao bì sản phẩm đến giá trị cảm nhận và ý định tiếp tục tiêu dùng đặc sản địa phương. Journal of Asian Business and Economic Studies 29(4), 30-47. Available at: http://jabes.ueh.edu.vn/Content/ArticleFiles/b9529587-7eb3-52ad-f884-ef15833f6805/JABES-2018-7-V02.pdf (in Vietnamese)
[83] Tleis, M., et al. 2019. What drives organic food consumption in Lebanon? Jounal of Philantropy and Marketing, 24(4), e1664.
[84] Toler, S., et al. 2009. Fairness, farmers markets, and local production. American Journal of Agricultural Economics, 91(5): 1272-1278.
[85] Tsang, M. M., Ho, S.-C., and Liang, T.-P. 2004. Consumer attitudes toward mobile advertising: An empirical study. International Journal of Electronic Commerce, 8(3): 65-78.
[86] Wang, H.-L. 2019. Explore the Factors Affecting the Public's Adoption of the Moving Service Platform in UTAUT Mode.
[87] Weigelt, O., Syrek, C. J., Schmitt, A., and Urbach, T. J. 2019. Finding peace of mind when there still is so much left undone—A diary study on how job stress, competence need satisfaction, and proactive work behavior contribute to work-related rumination during the weekend. J Occup Health Psychol, 24(3): 373.
[88] Wisarutnart, P., and Tseperis, K. 2019. Escaping the free zone - What makes users pay for freemium online content? Master degree. Available at: https://gupea.ub.gu.se/handle/2077/60928
[89] Won, K.-h., and Jung, Y.-j. 2019. Impact of service quality of cosmetic road shop male sales staff on purchase intention. Journal of Convergence for Information Technology, 9(5): 243-251.
[90] Zepeda, L., and Leviten-Reid, C. 2004. Consumers' views on local food. Journal of Food Distribution Research, 35(3-6): 1-6.
[2] Adhi, P., et al. 2020. Reimagining stores for retail’s next normal. McKinsey and Company.
[3] Adongo, C. A., Anuga, S. W., and Dayour, F. J. T. M. P. 2015. Will they tell others to taste? International tourists' experience of Ghanaian cuisines, 15: 57-64.
[4] Ajzen, I. 1991. The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211.
[5] Ali, F., and Muqadas, S. 2015. The impact of brand equity on brand loyalty: The mediating role of customer satisfaction. Pakistan Journal of Commerce and Social Sciences, 9(3): 890-915.
[6] Al-Jundi, S. A., Shuhaiber, A., and Augustine, R. J. 2019. Effect of consumer innovativeness on new product purchase intentions through learning process and perceived value. Cogent Business & Management, 6(1), 1698849.
[7] Allès, B., et al. 2017. Food choice motives including sustainability during purchasing are associated with a healthy dietary pattern in French adults. Nutrition journal, 16(1): 1-12.
[8] Ariyabuddhiphongs, V., and Pratchawittayagorn, A. 2014. Peace of mind and organizational citizenship behavior: The mediating effect of loving kindness. Archive for the Psychology of Religion, 36(2): 233-252.
[9] Besciu, I. G. 2013. Behavior of the consumer of tourist entertainment services. Cactus Tourism Journal, 4(2): 9-19.
[10] Bian, Q., and Forsythe, S. 2012. Purchase intention for luxury brands: A cross cultural comparison. Journal of Business Research, 65(10): 1443-1451.
[11] Birch, D., Memery, J., and Kanakaratne, M. D. S. 2018. The mindful consumer: Balancing egoistic and altruistic motivations to purchase local food. Journal of Retailing and Consumer Services, 40: 221-228.
[12] Bogomolova, S., Loch, A., Lockshin, L., and Buckley, J. 2018. Consumer factors associated with purchasing local versus global value chain foods. Renewable Agriculture and Food Systems, 33(1): 33-46.
[13] Breen, R., Goldthorpe, J. H. 1997. Explaining educational differentials: Towards a formal rational action theory. Rationality and Society, 9(3): 275-305.
[14] Brown, C. J. 2003. Consumers' preferences for locally produced food: A study in southeast Missouri. American Journal of Alternative Agriculture, 18(4): 213-224.
[15] Brune, S., et al. 2021. The influence of agritourism experiences on consumer behavior toward local food. Journal of Travel Research, 60(6): 1318-1332.
[16] Caber, M., Yilmaz, G., Kiliçarslan, D., and Öztürk, A. 2018. The effects of tour guide performance and food involvement on food neophobia and local food consumption intention. International Journal of Contemporary Hospitality Management, 30(22).
[17] Carroll, K. A., Bernard, J. C., and Pesek Jr, J. D. 2013. Consumer preferences for tomatoes: The influence of local, organic, and state program promotions by purchasing venue. Journal of Agricultural and Resource Economics, 379-396.
[18] Chang, T. C. 2017. Local uniqueness in the global village: Heritage tourism in Singapore: Routledge.
[19] Chen, A., Lu, Y., and Wang, B. 2017. Customers’ purchase decision-making process in social commerce: A social learning perspective. International Journal of Information Management, 37(6): 627-638.
[20] Cholette, S., Özlük, Ö., Özşen, L., and Ungson, G. R. 2013. Exploring purchasing preferences: Local and ecologically labelled foods. Journal of Consumer Marketing, 30(7).
[21] Choo, P. W., Tan, C. L., Yeo, S. F. J. G. B. 2018. A Review of Customer Experience Quality Measurement in Malaysian Heritage Hotels. Global Business and Management Research: An International Journal, Vol. 10(1). Available at: https://www.researchgate.net/publication/329872687_A_Review_of_Customer_Experience_Quality_Measur ement_in_Malaysian_Heritage_Hotels
[22] Cooke, R., and Sheeran, P. J. B. 2010. Moderation of cognition‐intention and cognition‐behaviour relations: A meta‐analysis of properties of variables from the theory of planned behaviour. Bristish Journal of Social Psihology, 43(2), 159-186. DOI:https://doi.org/10.1348/0144666041501688
[23] Cova, B., Carù, A., and Cayla, J. 2018. Re-conceptualizing escape in consumer research. Qualitative Market Research: An International Journal, 21(4): 20.
[24] Crockett, D., and Wallendorf, M. J. 2004. The role of normative political ideology in consumer behavior. The Journal of Consumer Research, 31(3): 511-528.
[25] Darnall, N., et al. 2017. Advancing green purchasing in local governments. Sustainable Purchasing in Local Governments, 1-39. DOI: 10.13140/RG.2.2.13106.50884
[26] Denegri‐Knott, J., Zwick, D., and Schroeder, J. 2006. Mapping consumer power: an integrative framework for marketing and consumer research. European Journal of Marketing, 40(9/10): 950-971.
[27] Eftekhar, M., Jeannette Song, J.-S., Webster, S. J. M. and Management, S. O. 2021. Prepositioning and Local Purchasing for Emergency Operations Under Budget, Demand, and Supply Uncertainty.
[28] Elter, F., Gooderham, P. N., and Ulset, S. 2014. Functional-level transformation in multi-domestic MNCs: Transforming local purchasing into globally integrated purchasing. In Orchestration of the global network organization: Emerald Group Publishing Limited.
[29] Emmerton, L. 2009. The ‘third class’ of medications: sales and purchasing behavior are associated with pharmacist only and pharmacy medicine classifications in Australia. J Am Pharm Assoc (2003), (1): 31-37.
[30] Fakoor Saghih, A. M., Ghaviheykal, M., and Ilani, R. 2021. Investigating the Effect of Consumers’ Need for Uniqueness on Their Purchasing Behavior through Self-expression and Self-presentation. New Marketing Research Journal, 4(39): 17- 36.
[31] Familmaleki, M., Aghighi, A., and Hamidi, K. 2015. Analyzing the influence of sales promotion on customer purchasing behavior. International Journal of Economics & Management Sciences, 4(4): 1-6.
[32] Fratu, D. 2011. Factors of influence and changes in the tourism consumer behaviour. Bulletin of the Transilvania University of Brasov. Series V : Economic Sciences, 4(1): 119.
[33] Friman, J. 2010. Consumer attitudes toward mobile advertising. Available at: https://core.ac.uk/download/pdf/80700324.pdf
[34] Frisvoll, S., Forbord, M., and Blekesaune, A. 2016. An empirical investigation of tourists’ consumption of local food in rural tourism. Scandinavian Journal of Hospitality and Tourism, 16(1): 76-93.
[35] Giao, H. N. K., & Vu, T. N. A. 2017. Các yếu tố ảnh hưởng đến thái độ người tiêu dùng TPHCM đối với quảng cáo ngành chăm sóc da qua truyền hình. Available at: https://ideas.repec.org/p/osf/osfxxx/sw975.html
[36] Glaesser, J., and Cooper, B. J. S. 2014. Using rational action theory and Bourdieu’s habitus theory together to account for educational decision-making in England and Germany. British Sociological Association, 48(3): 463-481.
[37] Goel, A., Lakshmi, C., Bakshi, S., Soni, N., & Koshy, S. 2016. Single-center prospective study of Plummer–Vinson syndrome. Dis Esophagus., 29(7): 837-841.
[38] Hansen, M. N. 2008. Rational action theory and educational attainment. Changes in the impact of economic resources. European Sociological Review, 24(1): 1-17.
[39] He, M., et al. 2012. The influence of local food environments on adolescents’ food purchasing behaviors. Int J Environ Res Public Health, 9(4): 1458-1471.
[40] Hoffman, D. L., and Novak, T. 1996. Marketing in hypermedia computer-mediated environments: Conceptual foundations. Journal of Marketing, 60(3): 50-68.
[41] Hồng, H. T. M. 2019. Trách nhiệm của chính quyền cơ sở trong xây dựng thương hiệu cho sản phẩm địa phương. 201(08), 59-63. https://vjol.info.vn/index.php/tnu/article/view/41250 (in Vietnamese)
[42] Hsu, Y., and Mai, D. 2020. Research Factors that Influence on Impulse Purchasing Behavior of Consumers in Supermarket. International Journal of Business and Social Science, 11(5): 28-34. DOI:10.30845/ijbss.v11n5p4
[43] Huang, Z., and Du, X. 2018. Holding the market under the stimulus plan: Local government financing vehicles' land purchasing behavior in China. China Economic Review, 50: 85-100.
[44] Jarratt, D., Phelan, C., Wain, J., Dale, S. 2019. Developing a sense of place toolkit: Identifying destination uniqueness. Tourism and Hospitality Research, 19(4): 408-421.
[45] Jiaqing, T., and Nongbunnak, S. The Purchasing Behavior of Chinese Students for Thai Traditional Massage. Available at: https://grad.dpu.ac.th/upload/content/files/year9-1/9-7.pdf
[46] Jung, M. 2020. Worry or peace of mind: consumer decision-making under risk in loss domain. Rutgers University-Graduate School-Newark,
[47] Kang, S., and Rajagopal, L. 2014. Perceptions of benefits and challenges of purchasing local foods among hotel industry decision makers. Journal of Foodservice Business Research, 17(4): 301-322.
[48] Kastenholz, E., Eusébio, C., and Carneiro, M. J. 2016. Purchase of local products within the rural tourist experience context. Tourism Economics, 22(4): 729-748.
[49] Kayak, M., Kozak, M., and Moslehpour, M. 2013. How Perceived Global Brands Influence Consumers’ Purchasing Behavior of Starbucks. 6th World Conference for Graduate Researchin Tourism, Hospitality and Leisure: 420 - 430, 24 – 29 April 2012, Fethiye, Turkey
[50] Kirzner, I. M. 1962. Rational action and economic theory. Journal of Political Economy, 70(4): 380-385.
[51] Mác, N. C., & Trung, N. L. (2014). Nghiên cứu ảnh hưởng của thông tin về nguồn gốc, xuất xứ sản phẩm rau đến hành vi tiêu dùng của người dân trên địa bàn thành phố hà nội. J. Sci. & Devel.,12(6), 877-884.
[52] Madaleno, A., Eusébio, C., and Varum, C. J. 2018. Purchase of local food products during trips by international visitors. International Journal of Tourism Research, 20(1): 115-125.
[53] Magkos, F., Arvaniti, F., and Zampelas, A. 2006. Organic food: buying more safety or just peace of mind? A critical review of the literature. Crit Rev Food Sci Nutr, 46(1): 23-56.
[54] Mandel, N., and Smeesters, D. J. 2008. The sweet escape: Effects of mortality salience on consumption quantities for high-and low-self-esteem consumers. Journal of Consumer Research, 35(2), 309-323.
[55] Maronick, T. J. 2007. Consumer perceptions of extended warranties. Journal of Retailing and Consumer Services, 14(3): 224-231.
[56] Massey, D. 1983. Industrial restructuring as class restructuring: production decentralization and local uniqueness. Reg. Studies, 17(2): 73-89.
[57] Matin, L., Li, W., and Matin, E. 2009. Actions do not escape the influence of visual illusions—even when manual behavior is accurate. Journal of Vision, 9(8): 843-843.
[58] Mittal, B. 2015. Self-concept clarity: Exploring its role in consumer behavior. Journal of Economic Psychology, 46: 98-110.
[59] Murray, J. G. 1999. Local government demands more from purchasing. European Journal of Purchasing & Supply Management, 5(1): 33-42.
[60] Narayana, C. L., and Markin, R. J. 1975. Consumer behavior and product performance: An alternative conceptualization. The Journal of Marketing, 39(4): 1-6.
[61] Need, A., and De Jong, U. 2001. Educational differentials in the Netherlands: Testing rational action theory. Rationality and Society, 13(1): 71-98.
[62] Onken, K. A., and Bernard, J. C. 2010. Catching the ‘local’bug: A look at state agricultural marketing programs. Choices, 25(1): 1-7.
[63] Ostrovskiy, A., Garkavenko, V., & Rybina, L. (2021). Influence of socio-psychological factors on consumers purchasing behavior in Kazakhstan. The Service Industries Journal, Taylor & Francis Journals, 41(7-8): 527-552.
[64] Pantano, E., & Priporas, C.-V. 2016. The effect of mobile retailing on consumers' purchasing experiences: A dynamic perspective. Computers in Human Behavior, 61: 548-555.
[65] Phuoc, T. N. H., Hung, D. V., & Duc, H. H. 2020. Ảnh hưởng của các thành phần marketing địa phương đối với sự hài lòng của du khách đến thành phố Cần Thơ. 56(4), 190-197. DOI:10.22144/ctu.jvn.2020.098 (in Vietnamese)
[66] Prideaux, B. 2002. Building visitor attractions in peripheral areas—Can uniqueness overcome isolation to produce viability? International Journal of Tourism Research, 4(5): 379-389.
[67] Rivero, J. J. 2019. Planning local uniqueness: Drawing the line between development and loss. Journal of Planning Education and Research. DOI: https://doi.org/10.1177/0739456X19844561
[68] Rousseau, G. G., and Venter, D. 2014. Mall shopping preferences and patronage of mature shoppers. SA Journal of Industrial Psychology, 40(1): 1-12.
[69] Seow, A. N., Choong, Y. O., Moorthy, K., and Chan, L. M. 2017. Intention to visit Malaysia for medical tourism using the antecedents of Theory of Planned Behaviour: A predictive model. International Journal of Tourism Research, 19(3): 383-393.
[70] Shafie, S., and Mohamad, O. 2002. " Halal"-the case of Malaysian-Muslim consumers quest for peace of mind. Paper presented at the American Marketing Association. Conference Proceedings.
[71] Sims, R. J. 2009. Food, place and authenticity: local food and the sustainable tourism experience. Journal of Sustainable Tourism, 17(3): 321-336.
[72] Siqueira, J. R., et al. 2020. A Bayesian examination of the relationship of internal and external touchpoints in the customer experience process across various service environments. Journal of Retailing and Consumer Services, 53: 102009.
[73] Skuras, D., Dimara, E., and Petrou, A. 2006. Rural tourism and visitors' expenditures for local food products. Regional Studies, 40(7), 769-779.
[74] Snyder, C. R., and Fromkin, H. L. 2012. Uniqueness: The human pursuit of difference: Springer Science & Business Media.
[75] Splendore, S. 2014. Media logic production: How media practitioners in italian reality television localize TV formats and select ‘entertainment values’. Journal of Popular Television, 2(2): 189-204.
[76] Stolzenbach, S., Byrne, D. V., and Bredie, W. L. 2011. Sensory local uniqueness of Danish honeys. Food Research International, 44(9), 2766-2774. DOI: https://doi.org/10.1016/j.foodres.2011.06.006
[77] Strohbehn, C. H., and Gregoire, M. B. 2003. Case studies of local food purchasing by central Iowa restaurants and institutions. Foodservice Research International, 14(1): 53-64.
[78] Taheri, B., et al. 2017. Escape, entitlement, and experience: Liminoid motivators within commercial hospitality. International Journal of Contemporary Hospitality Management, 29(4): 1148-1166. DOi:https://doi.org/10.1108/IJCHM-05-2015-0256
[79] Tanford, S., Raab, C., and Kim, Y.-S. 2012. Determinants of customer loyalty and purchasing behavior for full-service and limited-service hotels. International Journal of Hospitality Management, 31(2): 319-328.
[80] Tạo, N. Q. 2019. Tác động của giá trị quảng cáo và dòng chảy trải nghiệm đối với ý định mua hàng: trường hợp quảng cáo qua điện thoại thông minh tại Thành phố Hồ Chí Minh. (in Vietnamese)
[81] Telfer, D. J., and Wall, G. 2000. Strengthening backward economic linkages: Local food purchasing by three Indonesian hotels. Tourism Geographies, 2(4): 421-447.
[82] Thảo, H. T. P. and Trậm L.T.T. 2020. Tác động của bao bì sản phẩm đến giá trị cảm nhận và ý định tiếp tục tiêu dùng đặc sản địa phương. Journal of Asian Business and Economic Studies 29(4), 30-47. Available at: http://jabes.ueh.edu.vn/Content/ArticleFiles/b9529587-7eb3-52ad-f884-ef15833f6805/JABES-2018-7-V02.pdf (in Vietnamese)
[83] Tleis, M., et al. 2019. What drives organic food consumption in Lebanon? Jounal of Philantropy and Marketing, 24(4), e1664.
[84] Toler, S., et al. 2009. Fairness, farmers markets, and local production. American Journal of Agricultural Economics, 91(5): 1272-1278.
[85] Tsang, M. M., Ho, S.-C., and Liang, T.-P. 2004. Consumer attitudes toward mobile advertising: An empirical study. International Journal of Electronic Commerce, 8(3): 65-78.
[86] Wang, H.-L. 2019. Explore the Factors Affecting the Public's Adoption of the Moving Service Platform in UTAUT Mode.
[87] Weigelt, O., Syrek, C. J., Schmitt, A., and Urbach, T. J. 2019. Finding peace of mind when there still is so much left undone—A diary study on how job stress, competence need satisfaction, and proactive work behavior contribute to work-related rumination during the weekend. J Occup Health Psychol, 24(3): 373.
[88] Wisarutnart, P., and Tseperis, K. 2019. Escaping the free zone - What makes users pay for freemium online content? Master degree. Available at: https://gupea.ub.gu.se/handle/2077/60928
[89] Won, K.-h., and Jung, Y.-j. 2019. Impact of service quality of cosmetic road shop male sales staff on purchase intention. Journal of Convergence for Information Technology, 9(5): 243-251.
[90] Zepeda, L., and Leviten-Reid, C. 2004. Consumers' views on local food. Journal of Food Distribution Research, 35(3-6): 1-6.
Published
2022-09-30
How to Cite
NGUYEN, Dac Hung; KHAI, Hoang Nguyen; NGO, Quang Van.
The Influence of Tourist Experience on Local Product Purchase Behavior.
Journal of Environmental Management and Tourism, [S.l.], v. 13, n. 6, p. 1712-1727, sep. 2022.
ISSN 2068-7729.
Available at: <https://journals.aserspublishing.eu/jemt/article/view/7283>. Date accessed: 03 dec. 2024.
Section
Article
Copyright© 2024 The Author(s). Published by ASERS Publishing 2024. This is an open access article distributed under the terms of CC-BY 4.0 license.