Exploring a New Destination Image: A Case Study of Suranadi Village

Abstract

The purpose of this study is to examine several aspects of tourism in Suranadi Village, namely the sociology of attributes, destination attributes, tourist loyalty, and tourist opinions on Suranadi, as a first step towards finding a new Suranadi Tourism destination image. Using a quantitative descriptive method and a questionnaire, data were collected and analyzed using the achievement level formula. This study discovered that the sociology attribute received a good predicate with an average of 82; destination attribution received a good predicate with an average of 81; and visitor loyalty attribution received a very good rating with a value of 86. Furthermore, tourists believe that Suranadi Village should improve a variety of aspects, including tourism product innovation and other supporting factors. Finally, the most popular tourist attractions in Suranadi Village are natural and religious tourism, as Suranadi Village has significant natural potential and is a Hindu pilgrimage site.

References

[1] Ahmed, Z. U. 1996. The need for the identification of the constituents of a destination’s tourist image: A promotion segmentation perspective. Journal of Professional Services Marketing, 14(1). DOI:https://doi.org/10.1300/J090v14n01_04
[2] Aksoy, R., and Kiyci, Ş. 2011. A destination image as a type of image and measuring destination image in tourism (Amasra Case). European Journal of Social Sciences, 20(3). https://www.researchgate.net/ publication/281406715_A_Destination_Image_As_a_Type_of_Image_and_Measuring_Destination_Image_in_Tourism_Amasra_Case
[3] An, L. T., Markowski, J., Bartos, M., Rzenca, A., and Namiecinski, P. 2019. An evaluation of destination attractiveness for nature-based tourism: Recommendations for the management of national parks in Vietnam. Nature Conservation, 32. DOI: https://doi.org/10.3897/natureconservation.32.30753
[4] Assaker, G., and Hallak, R. 2013. Moderating Effects of Tourists’ Novelty-Seeking Tendencies on Destination Image, Visitor Satisfaction, and Short- and Long-Term Revisit Intentions. Journal of Travel Research, 52(5). DOI: https://doi.org/10.1177/0047287513478497
[5] Assaker, G., Vinzi, V. E., and O’Connor, P. 2011. Examining the effect of novelty seeking, satisfaction, and destination image on tourists’ return pattern: A two factor, non-linear latent growth model. Tourism Management, 32(4). DOI: https://doi.org/10.1016/j.tourman.2010.08.004
[6] Baker, D. A., and Crompton, J. L. 2000. Quality, satisfaction and behavioral intentions. Annals of Tourism Research, 27(3): 785–804. DOI: https://doi.org/10.1016/S0160-7383(99)00108-5
[7] Barrung, L. 2018. Perspective of Toraja Destination in the 10th Era: New Bali. Proceeding Semkaristek, 1(1).
[8] Blain, C., Levy, S. E., and Ritchie, J. R. B. 2005. Destination branding: Insights and practices from destination management organizations. Journal of Travel Research, 43(4). DOI:https://doi.org/10.1177/0047287505274646
[9] Boivin, M., and Tanguay, G. A. 2019. Analysis of the determinants of urban tourism attractiveness: The case of Québec City and Bordeaux. Journal of Destination Marketing and Management, 11. DOI:https://doi.org/10.1016/j.jdmm.2018.11.002
[10] Bonn, M. A., Cho, M., Lee, J. J., and Kim, J. H. 2016. A multilevel analysis of the effects of wine destination attributes on travel constraints and revisit intention. International Journal of Contemporary Hospitality Management, 28(11). DOI: https://doi.org/10.1108/IJCHM-01-2015-0010
[11] Cakici, A. C., and Harman, S. 2007. Importance of Destination Attributes Affecting Destination Choice of Turkish Birdwatches. Journal of Commerce and Tourism Education Faculty, 1.
[12] Chahal, H., and Devi, A. 2015. Destination Attributes and Destination Image Relationship in Volatile Tourist Destination: Role of Perceived Risk. Metamorphosis: A Journal of Management Research, 14(2). DOI:https://doi.org/10.1177/0972622520150203
[13] Chen, C. F., and Chen, F. S. 2010. Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists. Tourism Management, 31(1). DOI:https://doi.org/10.1016/j.tourman.2009.02.008
[14] Chen, C. F., and Tsai, D. C. 2007. How destination image and evaluative factors affect behavioral intentions? Tourism Management, 28(4). DOI: https://doi.org/10.1016/j.tourman.2006.07.007
[15] Chen, D., Ni, S., Xu, C., Lv, H., and Wang, S. 2016. High-Speed Train Stop-Schedule Optimization Based on Passenger Travel Convenience. Mathematical Problems in Engineering, 2016. DOI:https://doi.org/10.1155/2016/8763589
[16] Chuang, L. Z. H., Chen, C. L., Kung, C. W., and Shih, Y. C. 2020. A nuisance at sea: Decoding tourists’ comfort on whale watching vessels. Ocean and Coastal Management, 184. DOI:https://doi.org/10.1016/j.ocecoaman.2019.104915
[17] Cole, S., and Scott, D. 2004. Examining the Mediating Role of Experience Quality in a Model of Tourist Experiences The long-distance hiking social world of the Pacific Crest Trail View project. Journal of Travel and Tourism Marketing, 16(1).
[18] Crouch, G. I. (1994). The study of international tourism demand: a survey of practice. Journal of Travel Research, 32(4). DOI: https://doi.org/10.1177/004728759403200408
[19] Crouch, G. I., and Ritchie, J. R. B. 1999. Tourism, competitiveness, and societal prosperity. Journal of Business Research, 44(3). DOI: https://doi.org/10.1016/S0148-2963(97)00196-3
[20] Darmo, S., Zainuri, A., and Sutanto, R. 2021. Pemberdayaan Desa Wisata Berbasis Sumber Daya Alam di Desa Karang Sidemen Lombok Tengah. Mitra Akademia: Jurnal Pengabdian Masyarakat, 4(1). DOI:https://doi.org/10.32722/mapnj.v4i1.3774
[21] de Boer, M. W., LeBlanc, S. J., Dubuc, J., Meier, S., Heuwieser, W., Arlt, S., Gilbert, R. O., and McDougall, S. 2014. Invited review: Systematic review of diagnostic tests for reproductive-tract infection and inflammation in dairy cows. Journal of Dairy Science, Vol. 97, Issue 7. DPO:https://doi.org/10.3168/jds.2013-7450
[22] Dwyer, L., Forsyth, P., and Rao, P. 2000. The price competitiveness of travel and tourism: A comparison of 19 destinations. Tourism Management, 21(1). DOI: https://doi.org/10.1016/S0261-5177(99)00081-3
[23] Dwyer, L., Livaic, Z., and Mellor, R. 2003. Competitiveness of Australia as a tourist destination. Journal of Hospitality and Tourism Management, 10(1): 60-70.
[24] El Badriati, B., Saleh, M., Nahar, F. H., Aprilia, T. L., and Azizurrohman, M. 2022. The work ethics of muslim woman Songket weavers in increasing family income: Sukarare tourism village, Indonesia. Heliyon, 8(11): 1-7. DOI: https://doi.org/10.1016/j.heliyon.2022.e11604
[25] Enright, M. J., and Newton, J. 2005. Determinants of tourism destination competitiveness in Asia Pacific: Comprehensiveness and universality. Journal of Travel Research, 43(4). DOI:https://doi.org/10.1177/0047287505274647
[26] Fakeye, P. C., and Crompton, J. L. 1991. Image Differences between Prospective, First-Time, and Repeat Visitors to the Lower Rio Grande Valley. Journal of Travel Research, 30(2). DOI:https://doi.org/10.1177/004728759103000202
[27] Ferrario, F. F. 1979. The Evaluation of Tourist Resources: An Applied Methodology. Journal of Travel Research, 17(4). DOI: https://doi.org/10.1177/004728757901700405
[28] Formica, S., and Uysal, M. 2006. Destination attractiveness based on supply and demand evaluations: An analytical framework. Journal of Travel Research, 44(4). DOI: https://doi.org/10.1177/0047287506286714
[29] Gartner, W. C. 1989. Tourism image: attribute measurement of state tourism products using multidimensional scaling techniques. Journal of Travel Research, 28(2). DOI:https://doi.org/10.1177/004728758902800205
[30] Ghorbanzadeh, D., Zakieva, R. R., Kuznetsova, M., Ismael, A. M., and Ahmed, A. A. A. 2022. Generating destination brand awareness and image through the firm’s social media. Kybernetes. DOI:https://doi.org/10.1108/K-09-2021-0931
[31] Girma, M. 2016. Reimaging Ethiopia through Destination Branding. American Journal of Industrial and Business Management, 06(02). DOI: https://doi.org/10.4236/ajibm.2016.62019
[32] Gunn, C. A. 2014. Vacation scape: Developing tourist areas. In Vacation scape: Developing Tourist Areas. DOI:https://doi.org/10.4324/9781315820316
[33] Hanna, S., Rowley, J., and Keegan, B. 2021. Place and Destination Branding: A Review and Conceptual Mapping of the Domain. European Management Review, 18(2). DOI: https://doi.org/10.1111/emre.12433
[34] Imbeah, N., Khademi-Vidra, A., and Bujdoso, Z. 2020. Assessment of tourists’ perceptions on safety at the cape coast tourist Destination in Ghana. Geojournal of Tourism and Geosites, 28(1). DOI:https://doi.org/10.30892/GTG.28117-464
[35] Jani, D., Jang, C.-I., and Hwang, Y.-H. 2009. Differential Effects of Tourism Resources on the Attractiveness of Destination Bundles. International Journal of Tourism Sciences, 9(1). DOI:https://doi.org/10.1080/15980634.2009.11434608
[36] Jesca, C., Kumbirai, M., and Brighton, H. 2014. Destination Rebranding Paradigm in Zimbabwe: A Stakeholder Approach. International Journal of Advanced Research in Management and Social Sciences, 3(1).
[37] Jin, C., Huang, Z., Xu, J., and Gu, Q. 2013. Evaluation of Travel Convenience for Residents in the Yangtze River Delta, China. Asia Pacific Journal of Tourism Research, 18(8). DOI:https://doi.org/10.1080/10941665.2012.711337
[38] Kaefer, F. 2021. Tom Buncle on Destination Branding, Tourism, and Crisis Recovery. DOI:https://doi.org/10.1007/978-3-030-67144-0_52
[39] Khasawneh, M. S., and Alfandi, A. M. 2019. Determining behaviour intentions from the overall destination image and risk perception. Tourism and Hospitality Management, 25(2). https://doi.org/10.20867/thm.25.2.6
[40] Khong Chiu, L., and Ananzeh, O. A. 2012. The role of MICE destination attributes on forming Jordan touristic Image. Academic Research International, 3(1).
[41] Kim, S. S., and Lee, C. K. 2002. Push and pull relationships. Annals of Tourism Research, 29(1). DOI:https://doi.org/10.1016/S0160-7383(01)00043-3
[42] Lazutkin, V. V., and Chausov, N. Yu. 2021. Rebranding As an Element of Strategic Development of Organizations. Vector Economy, 8. DOI: https://doi.org/10.51691/2500-3666_2021_8_3
[43] Lee, H., Lee, J., Chung, N., and Koo, C. 2018. Tourists’ happiness: are there smart tourism technology effects? Asia Pacific Journal of Tourism Research, 23(5). https://doi.org/10.1080/10941665.2018.1468344
[44] Lehto, X. Y., O’Leary, J. T., and Morrison, A. M. 2004. The effect of prior experience on vacation behavior. Annals of Tourism Research, 31(4). DOI: https://doi.org/10.1016/j.annals.2004.02.006
[45] Marzano, G., and Scott, N. 2009. Power in Destination Branding. Annals of Tourism Research, 36(2). DOI:https://doi.org/10.1016/j.annals.2009.01.004
[46] May-Chiun, L., Peter, S., and Azlan, M. A. 2013. Rural tourism and destination image: community perception in tourism planning. The Macrotheme Review, 2(1).
[47] Mayo, E.J., and Jarvis, L. P. 1981. The Psychology of Leisure Travel: Effective Marketing and Selling of Travel Services. CBI Publishing Co: Boston.
[48] Molina, A., Gómez, M., and Martín-Consuegra, D. 2010. Tourism marketing information and destination image management. African Journal of Business Management, 4(May).
[49] Morgan, N., Pritchard, A., and Pride, R. 2020. Meeting the destination branding challenge. In Destination Branding. DOI: https://doi.org/10.4324/9780080477206-15
[50] Morley, C. L. 1994. The use of CPI for tourism prices in demand modelling. Tourism Management, 15(5). DOI:https://doi.org/10.1016/0261-5177(94)90088-4
[51] Nahar, F. H., Adha, M. A., Azizurrohman, M., Ulfi, I., and Karimah, H. 2019. Determinants Of International Tourism in Indonesia. JEJAK, 12(2). DOI: https://doi.org/10.15294/jejak.v12i2.19440
[52] Nahar, K., Islam, S., and Rahman, Md. K. 2020. Selection of a Tourist Attractions Using AHP Method: The Case of Bangladesh. SSRN Electronic Journal. DOI: https://doi.org/10.2139/ssrn.3517650
[53] Pike, S. 2005. Tourism destination branding complexity. Journal of Product and Brand Management, 14(4). DOI:https://doi.org/10.1108/10610420510609267
[54] Puad, A., Som, M., Ibrahim, Y., and Sayaka, A. 2016. Destination Marketing and Rebranding Tourism Images of Ipoh City. International Journal of Management and Applied Science, 2.
[55] Qu, H., Kim, L. H., and Im, H. H. 2011. A model of destination branding: Integrating the concepts of the branding and destination image. Tourism Management, 32(3). DOI:https://doi.org/10.1016/j.tourman.2010.03.014
[56] Raimkulov, M., Juraturgunov, H., and Ahn, Y. J. 2021. Destination attractiveness and memorable travel experiences in silk road tourism in Uzbekistan. Sustainability, 13(4). https://doi.org/10.3390/su13042252
[57] Risitano, M. 2006. The role of destination branding in the tourism stakeholders’ system. The Campi Flegrei case. IV International Doctoral Tourism and Leisure Colloquium.
[58] Som, A. P. M., and Badarneh, M. B. 2011. Tourist satisfaction and repeat visitation; toward a new comprehensive model. World Academy of Science, Engineering and Technology, 50.
[59] Stylos, N., Vassiliadis, C. A., Bellou, V., and Andronikidis, A. 2016. Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination. Tourism Management, 53. DOI:https://doi.org/10.1016/j.tourman.2015.09.006
[60] Subagyo, H. 2019. The Effect of Destination Brand Awareness on Destination Brand Loyalty Through Brand Image, Perceived Brand Quality, Brand Value and Brand Satisfaction in Banyuwangi City as a Tourism Objective. Archives of Business Research, 7(8).
[61] Surya, E. D., Ginting, P., Rini, E. S., and Absah, Y. 2018. The analysis of Halal tourism products and brand image destination on tourists’ repeated visits via trust in West Sumatera Province. International Journal of Civil Engineering and Technology, 9(8).
[62] Tang, C. F., and Tan, E. C. 2015. Does tourism effectively stimulate Malaysia’s economic growth? Tourism Management, 46. DOI: https://doi.org/10.1016/j.tourman.2014.06.020
[63] Tkalec, M., and Vizek, M. 2016. The price tag of tourism: Does tourism activity increase the prices of goods and services? Tourism Economics, 22(1).DOI: https://doi.org/10.5367/te.2014.0415
[64] Truong, T. H., and King, B. 2009. An evaluation of satisfaction levels among Chinese tourists in Vietnam. International Journal of Tourism Research, 11(6). DOI: https://doi.org/10.1002/jtr.726
[65] Tugcu, C. T. 2014. Tourism and economic growth nexus revisited: A panel causality analysis for the case of the Mediterranean Region. Tourism Management, 42. DOI: https://doi.org/10.1016/j.tourman.2013.12.007
[66] Um, S., Chon, K., and Ro, Y. H. 2006. Antecedents of revisit intention. Annals of Tourism Research, 33(4). DOI: https://doi.org/10.1016/j.annals.2006.06.003
[67] Whang, H., Yong, S., and Ko, E. 2016. Pop culture, destination images, and visit intentions: Theory and research on travel motivations of Chinese and Russian tourists. Journal of Business Research, 69(2). DOI:https://doi.org/10.1016/j.jbusres.2015.06.020
[68] Yangzhou Hu, and Ritchie, J. R. B. 1993. Measuring Destination Attractiveness: A Contextual Approach. Journal of Travel Research, 32(2).DOI: https://doi.org/10.1177/004728759303200204
[69] Yin, C. Y., Poon, P., and Su, J. L. 2017. Yesterday once more? Autobiographical memory evocation effects tourists’ post-travel purchase intentions toward destination products. Tourism Management, 61. DOI:https://doi.org/10.1016/j.tourman.2017.02.014
[70] Zhang, H., Fu, X., Cai, L. A., and Lu, L. 2014. Destination image and tourist loyalty: A meta-analysis. Tourism Management, 40. DOI: https://doi.org/10.1016/j.tourman.2013.06.006
[71] Zhou, J., Hao, L., and Yang, M. 2018. Earnings quality and travel convenience in China for non-local independent directors with accounting expertise. China Journal of Accounting Studies, 6(3). DOI:https://doi.org/10.1080/21697213.2018.1567108
[72] Zou, Y., and Meng, F. 2020. Chinese tourists’ sense of safety: perceptions of expected and experienced destination safety. Current Issues in Tourism, 23(15). DOI: https://doi.org/10.1080/13683500.2019.1681382
Published
2023-09-29
How to Cite
ILYAS, Gunawan Bata et al. Exploring a New Destination Image: A Case Study of Suranadi Village. Journal of Environmental Management and Tourism, [S.l.], v. 14, n. 6, p. 2659 - 2672, sep. 2023. ISSN 2068-7729. Available at: <https://journals.aserspublishing.eu/jemt/article/view/8086>. Date accessed: 22 dec. 2024. doi: https://doi.org/10.14505/jemt.v14.6(70).14.