Theoretical and Methodological Fundamentals of the Modern Paradigm of Quality Management in the Field of Tourism

  • Vadym Viktorovych BAYEV National University of Food Technologies, Ukraine
  • Ivan Stepanovych BAKHOV Interregional Academy of Personnel Management, Ukraine
  • Tetiana Vitaliivna MIRZODAIEVA National University of Food Technologies, Ukraine
  • Olena ROZMETOVA Kyiv City State Administration, Ukraine
  • Nataliya BORETSKAYA Kyiv National University of Technologies and Design, Ukraine

Abstract

Modern effective management in the tourism industry involves the introduction of a quality management system as a means of achieving competitiveness, gaining confidence in products/services from consumers. A quality management system (QMS) is a set of interrelated or interdependent elements that provides an opportunity to set policies, objectives, and guide and control the activities of a tourism organization to improve the quality of services provided. This system consists of organizational structure, techniques, processes and resources required for overall quality management.

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Published
2022-03-31
How to Cite
BAYEV, Vadym Viktorovych et al. Theoretical and Methodological Fundamentals of the Modern Paradigm of Quality Management in the Field of Tourism. Journal of Environmental Management and Tourism, [S.l.], v. 13, n. 2, p. 338-345, mar. 2022. ISSN 2068-7729. Available at: <https://journals.aserspublishing.eu/jemt/article/view/6888>. Date accessed: 18 may 2022. doi: https://doi.org/10.14505/jemt.v13.2(58).04.