An Exploration of Environmental Practices in the Hospitality Industry. Evidence from Hotels in Addis Ababa, Ethiopia
Abstract
Hotels create unforeseen damages to the environment by depleting natural resources and driving out wastes. Studies have rarely been conducted to investigate the nexus between hotels and the environment in Ethiopia. This study aims to explore environmental practices among Addis Ababa hotels. The quantitative research design was applied to the study. The data were gathered through a self-administered questionnaire and analyzed through descriptive statistics. The totels' environmental practice indicators were examined under the themes of water-saving, energy-saving, green purchase, and waste management. Within these themes, the installation of energy-efficient bulbs, installation of a key card for light; using energy-efficient appliances; regular maintenances of water and electric facilities; the installing of dual toilet and other low flow water technologies; placing of dustbins; sorting and disposing of solid wastes, and buying of local products were implemented to a certain extent. The study implicates the requirement of intervention to make hotel operation environmentally sustainable.
References
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DOI:https://doi.org/10.1108/02652320510591711
[61] Ward, T. J., and Adepoju, D. 2014. Hotel Chain Development Pipelines in Africa. W Hospitality Group. Lagos, Nigeria.
[62] Zein, K., Wazner, M. S. and Meylan, G. 2008. Best Environmental Practices for the Hotel Industry [WWW Document]. Sustainable Business Associates.
[63] Zengeni, N., Fungai Zengeni, D. M. and Muzambi, S. 2013. Hoteliers' Perceptions of the Impacts of Green Tourism on Hotel Operating Costs in Zimbabwe: The Case of Selected Harare Hotels. Australian journal of business and management research, 2(11): 64.
[2] Alzboun, N. 2014. Assessment of the effect of sustainability practices on financial leakage in the hotel industry in Jordan. Dissertation, Clemson University
[3] Aminian, A. 2012. Environmental performance measurement of tourism accommodations in the pilgrimage urban areas: The case of the Holy City of Mashhad, Iran. Procedia-Social and Behavioral Sciences, 35: 514-522.
[4] Andargie, G. 2014. Challenges and prospects of Lake Tana island monasteries as a tourist site since 1950s: The case of Kebran Gabriel. African Journal of History and Culture, 6(4): 45-52.
[5] Andargie, M. 2013. Foreign Customer Satisfaction in Ethiopian Five Star Hotels Sheraton Addis, Hilton and Intercontinental hotels. Master's thesis.
[6] Authority, Environmental Protection. "National Report of Ethiopia." In The United Nations Conference on Sustainable Development (Rio 20+). 2012.
[7] Baratta, R., Vargas-Sánchez, A. and Ugolini, M. 2018. Environmental Sustainability and Hospitality. An Exploratory Research on Modalities, Motivations and Barriers. Excellence in Services, 21th International Conference. Le Cnam Paris (France), 30 and 31 August 2018. P.35-50.
[8] Bohdanowicz, P. 2005. European hoteliers’ environmental attitudes: Greening the business. Cornell hotel and restaurant administration quarterly, 46(2): 188-204.
[9] Bohdanowicz, P. 2006. Environmental awareness and initiatives in the Swedish and Polish hotel industries—survey results. International journal of hospitality management, 25(4): 662-682.
[10] Bohdanowicz, P. and Zientara, P. 2008. Corporate social responsibility in hospitality: Issues and implications. A case study of Scandic. Scandinavian Journal of Hospitality and Tourism, 8(4): 271-293.
[11] Bohdanowicz, P. and Zientara, P. 2009. Hotel companies' contribution to improving the quality of life of local communities and the well-being of their employees. Tourism and Hospitality Research, 9(2): 147-158.
[12] Bohdanowicz, P., Zientara, P. and Novotna, E. 2011. International hotel chains and environmental protection: an analysis of Hilton's we care! programme (Europe, 2006–2008). Journal of Sustainable Tourism, 19(7): 797-816.
[13] Brown, J.D. 2011. Likert items and scales of measurement. Statistics, 15(1): 10-14.
[14] Chiesa, T., and Gautam, A. 2009. Towards a low carbon travel & tourism sector. In World Economic Forum: Geneva, Switzerland. 2009.
[15] da Rosa, F.S., Rolim Ensslin, S., Ensslin, L. and Lunkes, R. J. 2012. Environmental disclosure management: a constructivist case. Management Decision, 50(6): 1117-1136.
[16] da Silva, R.F. and Silva, L.C. 2017. Environmental sustainability in hotels, theoretical and methodological contribution. Revista Brasileira de Pesquisa em Turismo, 11(1): 39-60.
[17] Dief, M. E. and Font, X. 2012. Determinants of environmental management in the Red Sea Hotels: personal and organizational values and contextual variables. Journal of Hospitality & Tourism Research, 36(1): 115-137.
[18] Elbana, S., Tag-Eldeen, A., Kattara, H. and Hamza, M. 2011. Environmental Management System Implementation in the Egyptian Hotel Industry A case study of Sharm-Elsheikh. Faculty of Tourism and Hotels Journal, Alexandria University.
[19] Environment Council. "Green Hotel Guide Book". Hong Kong (2005).
[20] Erdogan, N. and Baris, E. 2007. Environmental protection programs and conservation practices of hotels in Ankara, Turkey. Tourism Management, 28(2): 604-614.
[21] Fukey, L. N., and Issac, S.S. 2014. Connect among green, sustainability and hotel industry: a prospective simulation study. Energy conservation, 6(8).
[22] Gabarda-Mallorquí, A., Fraguell, R.M. and Ribas, A. 2018. Exploring environmental awareness and behavior among guests at hotels that apply water-saving measures. Sustainability, 10(5): 1305.
[23] Gebregziabher, A. 2015. Service Quality and Customer Satisfaction in Hotel Industry: The Case of Three Star Hotels in Addis Ababa, Ethiopia. Unpublished MA Thesis. Retrieved from http://etd.aau.edu.et/handle/123456789/13195
[24] Gössling, S. et al. 2012. Tourism and water use: Supply, demand, and security. An international review. Tourism management, 33(1): 1-15.
[25] Graci, S., and Kuehnel, J. 2011. How to increase your bottom line by going green. Green Hotels & Responsible Tourism Initiative. Available at: http://green.hotelscombined.com/Pages/MainGreen/Downloads/green-hotel-whitepaper.pdf
[26] Hieu, V. M. and Rašovská I. 2017. A proposed conceptual model of green pratices impacting on the tourism business and their performances: a case of Phu Quoc island Vietnam. Business Trends, vol.7, no. 1, p. 76-87
[27] Hsieh, Y. and Jeon, S. 2010. Hotel Companies’ Environmental Awareness and Commitment: A review of their web pages (Paper 13). In International CHRIE Conference. Retrieved from https://libres.uncg.edu/ir/uncg/listing.aspx.2010
[28] Kasim, A. 2007. Corporate environmentalism in the hotel sector: Evidence of drivers and barriers in Penang, Malaysia. Journal of sustainable Tourism, 15(6): 680-699.
[29] Kifle, E. 2012. More hotels, not enough professionals. https://www.capitalethiopia.com/
[30] Kirk, D. 1995. Environmental management in hotels", International Journal of Contemporary Hospitality Management, Vol. 7 No. 6, pp. 3-8.DOI: https://doi.org/10.1108/09596119510095325
[31] Kirk, D. 1998. Attitudes to environmental management held by a group of hotel managers in Edinburgh. International Journal of Hospitality Management, 17(1): 33-47.
[32] Lin, H., Fan, W., Wallace, L. and Zhang, Z. 2007. An empirical study of web-based knowledge community success. In 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07), pp. 178c-178c. IEEE, 2007.
[33] Mahachi, D., Mokgalo, L. L. and Pansiri, J. 2015. Exploitation of renewable energy in the hospitality sector: Case studies of Gaborone Sun and the Cumberland Hotel in Botswana. International Journal of Hospitality & Tourism Administration, 16(4): 331-354.
[34] Manaktola, K. and Jauhari, V., 2007.Exploring Consumer Attitude and Behaviour towards Green Practices in the Lodging Industry in India. International Journal of Contemporary Hospitality Management. 19. 364-377. DOI: https://doi.org/10.1108/09596110710757534
[35] Marcati, A., Guido, G. and Peluso, A. M. 2008. The role of SME entrepreneurs’ innovativeness and personality in the adoption of innovations. Research Policy, 37(9): 1579-1590.
[36] Mbasera, M. 2015. A green management framework for hotels: A case of two African countries. PhD diss., 2015.
[37] Mbasera, M., and Mutana, S. 2014. "n analysis of environmentally friendly waste management initiatives in hotels in Zimbabwe. International Journal of Advanced Research in Management and Social Sciences, 3(8): 36-48.
[38] Mbasera, M., Du Plessis, E., Saayman, M. and Kruger, M. 2016. Environmentally-friendly practices in hotels. Acta Commercii, 16(1): 1-8.
[39] Mensah, I. 2004. Environmental management practices in US hotels. Retrieved 7 November (2004): 2008.
[40] Mensah, I. 2006. Environmental management practices among hotels in the greater Accra region. International Journal of Hospitality Management, 25(3): 414-431.
[41] Mensah, I. 2014. Different shades of green: Environmental management in hotels in Accra. International Journal of Tourism Research, 16(5): 450-461.
[42] Mensah, I., and Blankson, E. J. 2013. Determinants of hotels’ environmental performance: Evidence from the hotel industry in Accra, Ghana. Journal of sustainable tourism, 21(8): 1212-1231.
[43] Ministry of Culture and Tourism. 2015. Sustainable tourism master plan, 2015–2025.
[44] Moreo, A. 2008. Green consumption in the hotel industry: an examination of consumer attitudes. University of Delaware.
[45] Mungai, M. and Irungu, R. 2013. An Assessment of management commitment to application of green practices in 4–5 star Hotels in Mombasa, Kenya.
[46] Natural Resources Canada.2003. Saving energy dollars in Hotels, motels and restaurants.
[47] Omidiani, A. and Hezaveh, S. H. 2016. Waste management in hotel industry in India: A review. International Journal of Scientific and Research Publications, 6(9): 670-680.
[48] Park, J. 2009. The relationship between top managers' environmental attitudes and environmental management in hotel companies. PhD diss., Virginia Tech.
[49] Park, J., Kim, H.J. and McCleary, K. W. 2014. The impact of top management’s environmental attitudes on hotel companies’ environmental management. Journal of Hospitality & Tourism Research, 38(1): 95-115.
[50] Pierre, P., Patrick, K. and Wondwosen, S. 2016. Assessment of the Environment Pollution and its impact on Economic Cooperation and Integration Initiatives of the IGAD Region; Regional Environment Pollution Report". Unpublished document.
[51] Shanti, J. 2016. A study on environmental sustainability practices of star hotels in Bangalore. Asian Journal of Business Ethics, 5(1): 185-194.
[52] Simpson, M. C. et al. 2008. Climate change adaptation and mitigation in the tourism sector: frameworks, tools and practices. https://wedocs.unep.org/handle/20.500.11822/9681
[53] Smith, M., Hargroves, K. C., Desha, C. and Stasinopoulos, P. 2009. Water transformed: Sustainable water solutions for climate change adaptation. The Natural Edge Project (TNEP), Griffith University, and Australian National University, Australia.
[54] Stipanuk, D.M. 1996. The US lodging industry and the environment: An historical view. Cornell Hotel and Restaurant Administration Quarterly, 37(5): 39-45.
[55] Sunlu, U. 2003. Environmental impacts of tourism. In Conference on the Relationships between Global Trades and Local Resources in the Mediterranean Region, pp. 263-270. 2003.
[56] Takashima, Y. 2017. Accommodation Providers’ Responses to Climate Change in Kyoto, Japan.
[57] Timothy, D., and Teye, V. 2009. Tourism and the lodging sector. Routledge.
[58] Tseng, M.-L., et al. 2013. Improving performance of green innovation practices under uncertainty. Journal of cleaner production, 40: 71-82.
[59] Tzschentke, N., Kirk, D. and Lynch, P.A. 2004. Reason for going green in serviced accommodation establishments. International Journal of Contemporary Hospitality Management. 16. 116-124. DOI:https://doi.org/10.1108/09596110410520007
[60] Wan, W. WN, Luk, C.‐L. and Chow, C. WC. 2005. Customers Adoption of Banking Channels in Hong Kong. International Journal of Bank Marketing, 23, 255-272.
DOI:https://doi.org/10.1108/02652320510591711
[61] Ward, T. J., and Adepoju, D. 2014. Hotel Chain Development Pipelines in Africa. W Hospitality Group. Lagos, Nigeria.
[62] Zein, K., Wazner, M. S. and Meylan, G. 2008. Best Environmental Practices for the Hotel Industry [WWW Document]. Sustainable Business Associates.
[63] Zengeni, N., Fungai Zengeni, D. M. and Muzambi, S. 2013. Hoteliers' Perceptions of the Impacts of Green Tourism on Hotel Operating Costs in Zimbabwe: The Case of Selected Harare Hotels. Australian journal of business and management research, 2(11): 64.
Published
2021-03-29
How to Cite
LAMMI, D. K.; TESFAYE, Z..
An Exploration of Environmental Practices in the Hospitality Industry. Evidence from Hotels in Addis Ababa, Ethiopia.
Journal of Environmental Management and Tourism, [S.l.], v. 12, n. 2, p. 357-370, mar. 2021.
ISSN 2068-7729.
Available at: <https://journals.aserspublishing.eu/jemt/article/view/5957>. Date accessed: 15 nov. 2024.
doi: https://doi.org/10.14505//jemt.v12.2(50).05.
Section
Article
Copyright© 2024 The Author(s). Published by ASERS Publishing 2024. This is an open access article distributed under the terms of CC-BY 4.0 license.