Risk Management in the System of Tourist Business Control

Olga Alexandrovna TSAPOVA; Valeriia Petrovna KADOCHNIKOVA; Yevgeniy Ivanovich KENDYUKH; Lyudmila Alexandrovna GORKOVENKO; Ruslan Maratovich SHARIPOV; Nefas SAULIUS

doi:10.14505/jemt.12.1(49).18

Olga Alexandrovna TSAPOVA North Kazakhstan University named after M. Kozybaeva, Kazakhstan
Valeriia Petrovna KADOCHNIKOVA North Kazakhstan University named after M. Kozybaeva, Kazakhstan
Yevgeniy Ivanovich KENDYUKH North Kazakhstan University named after M. Kozybaeva, Kazakhstan
Lyudmila Alexandrovna GORKOVENKO Director of Petropavlovsk branch of the private institution "Information Technologies", Kazakhstan
Ruslan Maratovich SHARIPOV North Kazakhstan University named after M. Kozybaeva, Kazakhstan
Nefas SAULIUS Mykolas Romeris University, Lithuania

DOI: https://doi.org/10.14505/jemt.12.1(49).18

Abstract

Any business is at risk, however, tourism business is the most risky, because it differs in latitude, cause of occurrence and other indicators, and all this accumulates into possible negative results which come after they occur.

Risk management is a planned process in which organizations manage active crises. A crisis is defined as a time of difficulties or danger, and usually this is the time when you need to make difficult or dangerous decisions. By having a plan that describes the crisis management process, organizations can more easily adapt to the crisis.

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