Digital Economy in Tourism and Hospitality Industry
Abstract
Modernization of traditional industries and services, the organization of trade and procurement procedures, related financial and logistics operations, changes in consumption patterns against the background of the penetration of information technologies and the digitization of economic processes create the basis for the formation of new markets and conditions, as well as new approaches to analytics, forecasting and management decisions. Digital platforms are beginning to be used as primary channels for customer interaction and transactions, as well as a means of creating innovative business models, including in the travel industry. The aim of the study is to analyze the digital economy in the tourism and hospitality industry based on the study of foreign experience in the context of the rapid development of the digital economy. The scientific novelty of the research lies in the substantiation of a systematic approach to the development of information technologies in the tourism industry, based on the challenges and risks of the digital economy.
References
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[2] Avdeeva, I., Golovina, T. and Parakhina L. 2017. Development of digital technologies in economics and management: Russian and foreign experience. Management issues, 3 (58): 432-445. Available at: http://journal-management.com/issue/2017/06/06
[3] Babkin, A., Voronov, D. and Bobariko, S. 2018. Analysis of application of additive technologies in terms of digitalization. Development of economy and management in the context of digitalization. Moscow: YURAIT. 111. DOI: https://doi.org/10.18720/IEP/2018.7
[4] Baron, E. 2016. Innovations in restaurant and hotel services. Tourism industry: opportunities, priorities, problems and prospects, 1(9): 456-463.
[5] Buletova, N. 2020. Balance of digitalization and greening of the modern economy: problems in the development and security through the example of sharing economy. Micro research in economy, 1 (2): 35-42. DOI: https://doi.org/10.18334/micro.1.2.110147
[6] Bykovskaya, E., Kharchilava, G. and Kafiyatullina, Yu. 2018. Modern trends in digitalization of the innovation process. Information technologies in management, 1 (19): 38-43. DOI: https://doi.org/10.26425/2309-3633-2018-1-38-43
[7] Concept of the draft state program "Digital Kazakhstan 2020". Available at: http://www.zerde.gov.kz.
[8] Dukhovnaya, L. 2019. Business processes automation as a mechanism for increasing efficiency of hotel enterprises. Service in Russia and abroad, 13 (3): 162-174. DOI: https://doi.org/10.24411/1995-042X-2019-10313
[9] Hao, J. and Liu, Y. 2017. Exploratory Study on the Development of Combination of Hotel and Apartment. Advanced materials research. Health structure material and environment. Shenzen, China. 37. Available at: http://www.iberchina.org/files/2017/economic_growth_china_anu.pdf
[10] Juaneda, C., Raya, J. and Sastre, F. 2016. Pricing the time and location of a stay at a hotel or apartment. Tourism economics: the business and finance of tourism and recreation, 2(9): 321-338. DOI:https://doi.org/10.18413/2408-9338-2018-4-4-0-2
[11] Manakhova, I. 2018. Consumption in the information economy. Moscow: MAKS-Press. 286.
[12] Musavengane, R. 2019. Small hotels and responsible tourism practice: Hoteliers' perspectives. Journal of cleaner production, 44 (78): 786-799. Available at: https://www.sciencedirect.com/journal/journal-of-cleaner-production/articles-in-press#aip-note
[13] Myratdurdyev, M. and Doroshenko, Yu. 2017. The practice of forming the space of apart-hotels. Actual scientific research in the modern world, 9 (32): 9-11. DOI: https://doi.org/10.26140/anie-2019-0803-0093
[14] Official resource: https://kursiv.kz/news/obschestvo/2019-12/virtualnykh-turistov-ozhidayut-v-kazakhstane
[15] Official site of Data of the Committee on Statistics of the Republic of Kazakhstan. www.stat.gov.kz.
[16] Pecheritsa, E. 2016. Theoretical and practical aspects of introducing innovations in tourism and hotel business. Physical culture, 1(2): 34-41. Available at: https://fkis74.ru/index.php/fkstdr/article/view/431
[17] Petrenko, E., Dauletova, A., Mazhitova, S. and Shabaltina, L. 2019. Analysis of measures of state support for the development of tourism in the Republic of Kazakhstan. Economic relations, 4 (9): 2677-2692. DOI:https://doi.org/10.18334/eo.9.4.41427
[18] Pirogova, A. 2017. Trends that determine the future of marketing in the hotel business. Bulletin of the National Academy of Tourism, 2 (42): 29-33.
[19] Polyanin, A. 2017. Trends and forecasts of economic growth for the Russian economy: a regional aspect. Central Russian Bulletin of Social Sciences, 3 (12): 53-63. DOI: https://doi.org/10.22394/2071-2367-2017-12-3-53-63
[20] Revenko, N. 2017.The digital economy of the USA in the era of informational globalization: current trends. USA - Canada: Economy - Politics – Culture, 8 (13): 84-99. DOI: https://doi.org/007.001.0321-2068.2017.000.008.5
[21] Semenova, L. and Klimova, T. 2018. World hotel industry: modern trends. Scientific result. Business and service technologies, 4(4): 13-24. DOI: https://doi.org/10.18413/2408-9338-2018-4-4-0-2
[22] Shumakova, E. 2019. Apart-hotel as an innovative from organization of a hotel business. Azimuth of Scientific Research: Economics and Administration, 3 (28): 400-402. DOI: https://doi.org/10.26140/anie-2019-0803-0093
[23] Smekhov, A. 2017. Digital Economy: Global Trends and Practice of Russian Business. National Research University: Higher School of Economics. Available at: https://imi.hse.ru/pr2017_1
[24] Smykova, M., Rakhimbekova, Zh. and Tarakbaeva, R. 2017. Innovative marketing strategies in the hotel business. Turan University Bulletin, 4 (76): 164-168.
[25] Solodovnik, J. 2018. Methodical foundations of the classification of innovations in the tourism sector of the Russian Federation. Bulletin of VGUIT, 4 (80): 366-370. DOI: https://doi.org/10.20914/2310-1202-2018-4-366-370
[26] Tanina, A., Kalmykova, S. and Mudrova, E. 2020. Problems and prospects of development of the apartment market in St. Petersburg. Business. Education. Law, 3 (9): 139-146. DOI:https://doi.org/10.25683/VOLBI.2020.52.302
[27] Vartanova, M. 2017. Innovation activity in tourism and its state regulation. Economic news. 7(2): 209-222. DOI:https://doi.org/10.18334/eo.7.2.37566
[28] Veduta, E. and Dzhakubova, T. 2017. Big Data and commercial cybernetics. Bulletin of state management. 14 (63): 43- 66.
[29] Vintaykina, E. and Vinogradova, A. 2018. Application of innovative technologies in the activities of business hotels in order to attract the target audience. Scientific personnel, 1 (9): 213-215.
Published
2021-01-05
How to Cite
MAMBETOVA, Sagynysh et al.
Digital Economy in Tourism and Hospitality Industry.
Journal of Environmental Management and Tourism, [S.l.], v. 11, n. 8, p. 2006-2019, jan. 2021.
ISSN 2068-7729.
Available at: <https://journals.aserspublishing.eu/jemt/article/view/5804>. Date accessed: 25 apr. 2024.
Section
Article
Copyright© 2023 The Author(s). Published by ASERS Publishing 2023. This is an open access article distributed under the terms of CC-BY 4.0 license.