Innovative Activities in the Field of Hotel Business and Tourism
Abstract
Despite the fact that innovation in the field of hotel business and tourism is the subject of research by many both Kazakhstani and foreign specialists, key issues and growing needs for its regulation remain among the problems that require a comprehensive analysis. Innovations in tourism allow solving a number of problems, associated both with an increase in the level of satisfaction of the cultural needs of the population, and with the creation of conditions for the development of innovative forms of small business, and with the involvement of young people in innovative activities. The purpose of the study is to consider the innovative activities of the hotel business and tourism and identify possible directions for enhancing state policy in this area. Based on the statistical data necessary to build a regression model, the author of the article analyzed the impact of investments in fixed assets in the Republic of Kazakhstan on the volume of services provided by the locations.
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[2] Baron, E. 2016. Innovations in restaurant and hotel services. Tourism industry: opportunities, priorities, problems and prospects, 1(9): 456-463.
[3] Dukhovnaya, L. 2019. Business processes automation as a mechanism for increasing efficiency of hotel enterprises. Service in Russia and abroad, 13 (3). DOI: https://doi.org/10.24411/1995-042X-2019-10313
[4] Electronic resource: http://omegasystem.kz/polnaya-versiya-issledovaniya
[5] Electronic resource: https://the-steppe.com/gorod/kak-podryvnye-innovacii-menyayut-turizm-v-kazahstane
[6] Hao, J. and Liu, Y. 2017. Exploratory Study on the Development of Combination of Hotel and Apartment. Advanced materials research. Health structure material and environment. Shenzen, China. Available at: http://www.iberchina.org/files/2017/economic_growth_china_anu.pdf
[7] Juaneda, C., Raya, J. and Sastre, F. 2016. Pricing the time and location of a stay at a hotel or apartment. Tourism economics: the business and finance of tourism and recreation, 2(11): 321-338. DOI:https://doi.org/10.5367/te.2011.0044
[8] Kiseleva I., Simonovich N., Litvinova A. and Shapovalov Yu. 2017. Innovation risks in the market of tourist services. Bulletin of VGUIT, 79 (4): 344-349. DOI: https://doi.org/10.20914/2310-1202-2017-4-344-349
[9] McCarthy, T. 2018. Setting your hotel apart from the competition can be the quickest way to keeping your customers coming back for more. Lodging hospitality, 8 (14): 24-31. Available at: https://www.wordstream.com/blog/ws/2018/09/07/hotel-marketing
[10] Musavengane, R. 2019. Small hotels and responsible tourism practice: Hoteliers' perspectives. Journal of cleaner production, 33 (220): 786-799. Available at: https://www.sciencedirect.com/journal/journal-of-cleaner-production/articles-in-press#aip-note. DOI: https://doi.org/10.30892/gtg.26322-410
[11] Myratdurdyev, M. and Doroshenko, Yu. 2017. The practice of forming the space of apart-hotels. Actual scientific research in the modern world, 9 (32): 9-11. DOI: https://doi.org/10.26140/anie-2019-0803-0093
[12] Nieves, J. and Segarra-Cipres, M. 2015. Management innovation in the hotel industry. Tourism Management. 9 (46): 51–58. Available at: http://www.sciencedirect.com/science/article/pii/S0261517714001046 DOI:https://doi.org/10.1016/j.tourman.2014.06.002
[13] Novichkov, N., Novichkova, A. and Malygina, O. 2018. Tourism business innovation in the experience economy. Services in Russia and Abroad, 12 (2). DOI: https://doi.org/10.24411/1995- 042X-2018-10201
[14] Official site of ALE "Kazakhstan Association of Hotels and Restaurants in the form of an association of legal entities". 2018. Almaty. Available at: http://www.kagir.kz/
[15] Official site of Data of the Committee on Statistics of the Republic of Kazakhstan for 2013-2018. Available at: www.stat.gov.kz
[16] Pecheritsa, E. 2016. Theoretical and practical aspects of introducing innovations in tourism and hotel business. Physical culture. Sport. Tourism. Motor recreation, 1 (2): 34-41. Available at: https://fkis74.ru/index.php/fkstdr/article/view/431
[17] Perezhogina, O. and Ruzavina, M. 2018. Conceptual basics for the development of hotel-museums in the modern tourist industry. Service and Tourism: Current Challenges, 12 (1): 29-37. DOI:https://doi.org/10.24411/1995-0411-2018-10104
[18] Pirogova, A. 2017. Trends that determine the future of marketing in the hotel business. Bulletin of the National Academy of Tourism, 2 (42): 29-33.
[19] Rakhmetullayev, A. 2017. Hotel industry market of Kazakhstan and development prospects. Bulletin of Science and Education, 6 (30): 46-49. DOI: https://doi.org/10.20861/2312-8089-2017-30-001
[20] Report on the results of marketing research. 2018. Provision of services by hotels in the Republic of Kazakhstan. Almaty. 79.
[21] Romaniuk, V. 2018. Situation and problems of the development the hotels business of Astana. International research journal, 10 (52): 71-73. DOI: https://doi.org/10.18454/IRJ.2016.52.087
[22] Semenova, L. and Klimova, T. 2018. World hotel industry: modern trends. Scientific result. Business and service technologies, 4(4): 13-24. DOI: https://doi.org/10.18413/2408-9338-2018-4-4-0-2
[23] Shumakova E. 2019. Apart-hotel as an innovative from of organization of a hotel business. Azimuth of Scientific Research: Economics and Administration, 3 (28). DOI: https://doi.org/10.26140/anie-2019-0803-0093
[24] Smykova, M., Rakhimbekova, Zh. and Tarakbaeva, R. 2017. Innovative marketing strategies in the hotel business. Turan University Bulletin, 4 (76): 164-168.
[25] Solodovnik, J. 2018. Methodical foundations of the classification of innovations in the tourism sector of the Russian Federation. Bulletin of VGUIT, 4 (80). DOI: https://doi.org/10.20914/2310-1202-2018-4-366-370
[26] Tanina, A., Kalmykova, S. and Mudrova, E. 2020. Problems and prospects of development of the apartment market in St. Petersburg. Business, 3 (14): 139-146. DOI: https://doi.org/10.25683/VOLBI.2020.52.302
[27] Vartanova, M. 2017. Innovation activity in tourism and its state regulation. Economic news, 7 (2): 209-222. DOI: https://doi.org/10.18334/eo.7.2.37566
[28] Vintaykina, E. and Vinogradova, A. 2018. Application of innovative technologies in the activities of business hotels in order to attract the target audience. Education, 1 (9): 213-215.
[29] Weber, K. 2019. Service Failure and Recovery in an All-Suite Hotel. Serviced Apartment Context: A Case Study. Journal of travel & tourism marketing, 2 (15): 195-199. DOI:https://doi.org/10.1080/10548400902864834
Published
2021-01-03
How to Cite
TLESOVA, Aigul et al.
Innovative Activities in the Field of Hotel Business and Tourism.
Journal of Environmental Management and Tourism, [S.l.], v. 11, n. 8, p. 1973-1987, jan. 2021.
ISSN 2068-7729.
Available at: <https://journals.aserspublishing.eu/jemt/article/view/5799>. Date accessed: 20 apr. 2024.
Section
Article
Copyright© 2023 The Author(s). Published by ASERS Publishing 2023. This is an open access article distributed under the terms of CC-BY 4.0 license.