Economic and Legal Aspects of Consumer Right Protection in Tourism

  • Alla Petrovna ADAMENKO Russian State University of Justice, Russia
  • Anna Anatolyevna ANANYEVA Russian State University of Justice, Russia
  • Lidia Vladimirovna ZARAPINA Russian State University of Justice, Russia
  • Irina Yuryevna TSELOVALNIKOVA Russian State University of Justice, Russia
  • Julia Alexandrovna SEMENOVA Saratov State University, Russia

Abstract

This article is devoted to economic and social aspects of consumer right protection in tourism. It has been established that the consumer protection is an important element of social protection policy. More intensive care about this subject improves consumer safety in tourism as well as increases consumer interest in it. Moreover, awareness of tourists can result in elimination of certain problems and inform tourists about their rights, thus enhancing their safety and satisfaction upon consumption of tourism products or other services. It has been proved that peculiar attention in this case should include moral damages. Therefore, possibility to indemnify moral damages caused by property damage is stipulated by special tourism legislation.

References

[1] Agamirova, Ek.V. et al. 2017. Methodology of estimation of quality of tourist product. Quality - Access to Success, 18(157): 82-84.
[2] Alekseeva, E.D. 2019. Major problems and consumer right protection in tourism. Alleya nauki, 6(33): 560-564. (in Russian)
[3] Blinova, Yu.V. 2020. Challenges of sales contract of tourism product in the Russian Federation. Turizm: pravo i ekonomika, 2: 3-6. (in Russian)
[4] Brinchuk, M.M. 2017. Constitutional foundations of ownership of natural resources. Trudy Instituta gosudarstva i prava Rossiiskoi akademii nauk, 12(4): 97-132. (in Russian)
[5] Levchenko, T.P. et al. 2018. A project-based approach to ensuring the competitiveness of a region's tourism-recreation complex. Journal of Environmental Management and Tourism, 8(32): 1707-1713.
[6] Mukhlynina, M.M. et al. 2018. Economic and legal aspects of environmental protection when using artificial water bodies. Journal of Environmental Management and Tourism, 3(27): 633-638.
[7] Nikolskaya, E.Yu. et al. 2018. Innovative quality improvements in hotel services. European Research Studies Journal, 21(2): 489-498.
[8] Prokhorova, Yu.S. 2019. Urgent issues of judicial practice on protection of violated consumer rights in tourism]. Akademicheskaya publitsistika, 1: 82-85. (in Russian)
[9] Ryazanova, E.A. 2019. Tourist as a consumer of tourism service contract. Nauchnyi al'manakh, 5-1 (55): 185-187. (in Russian)
[10] Shakhmametev, A.A., Strelets, I.A., and Lebedev, K.A. 2018. Strategic mechanisms for the future development of the international e-commerce market. Espacios, 39(27): 21.
[11] Sirik, N. and Kuskov, A. 2017. The problem of delineating the responsibility of tour operators and travel agents in the context of reforming legislation on tourist activities. Economy and Law, 2(481): 68-74.
[12] Vinogradova, E.V. et al. 2018. Prospects of the extrajudicial settlementby enforcement authorities of bankruptcy procedures. The Journal of Social Sciences Research, S3: 369-373.
Published
2021-01-03
How to Cite
ADAMENKO, Alla Petrovna et al. Economic and Legal Aspects of Consumer Right Protection in Tourism. Journal of Environmental Management and Tourism, [S.l.], v. 11, n. 8, p. 1967-1972, jan. 2021. ISSN 2068-7729. Available at: <https://journals.aserspublishing.eu/jemt/article/view/5798>. Date accessed: 23 nov. 2024.