Improving the Technology for Training Personnel in the Service Sector

  • Elena Petrovna ZVYAGINTSEVA Financial University under the Government of the Russian Federation, Russian Federation
  • Irina Vladimirovna ZENKINA Financial University under the Government of the Russian Federation, Russia Federation
  • Elena Borisovna MANAKHOVA Financial University under the Government of the Russian Federation, Russian Federation
  • Elena Nikolaevna BORISOVA The Gnesins Russian Academy of Music, Russian Federation
  • Olga Valeryevna LYSIKOVA Yuri Gagarin State Technical University of Saratov, Russian Federation


The article is devoted to improving the technology of personnel training in the service sector. It is established that the cooperation of public associations and enterprises of various ownership forms with state and non-state educational institutions, as a principle of the system’s formation, has allowed for the introduction of a multi-level approach to the training of the service sector specialists with the simultaneous inclusion of additional education systems. Thus, the system of service education, combined with additional education, creates a fundamental position of education for service professionals. The authors have found that the features of the educational process in the service activities are regulatory support for the content of tourism education, a holistic approach to the content of education and training, consideration of the organic unity of general and professional education, strong links between theory and practice, and the partnership between the spheres of education and labour.


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How to Cite
ZVYAGINTSEVA, Elena Petrovna et al. Improving the Technology for Training Personnel in the Service Sector. Journal of Environmental Management and Tourism, [S.l.], v. 11, n. 6, p. 1378 - 1384, sep. 2020. ISSN 2068-7729. Available at: <>. Date accessed: 29 sep. 2020. doi: