Smart Travelling or the Impact of IT in Tourism

  • Irina Valentina TUDOR University of Craiova, Romania
  • Cristina POPÎRLAN University of Craiova, Romania
  • Mircea Ovidiu MITUCĂ Bucharest University of Economic Studies, Romania

Abstract

In this modern and blooming age of technology, tourism along with many other aspects of life are highly impacted by IT industry, especially the social media aspect, where everything is judged and interpreted. It is way simpler nowadays to find reviews online, with pictures included, about everything tourism-related such as places, museums, hotels, restaurants, even the locals.


The impact of online information and personal opinions of people about destinations can be very influencing for different types of possible tourists in choosing their vacation or week-end getaway especially now in the growing age of social media, where users share every aspect of their lives, travelling included.


We take a look at the various ramifications that computer science has over tourism in general and how it can be of use to the traveler of the 21st century via its many ways of digital interconnection.

References

[1] Cankurt, S. and Subasi, A. 2015. Developing tourism demand forecasting models using machine learning techniques with trend, seasonal, and cyclic components, Balkan Journal of Electrical & Computer Engineering, 3(1). https://dergipark.org.tr/en/download/article-file/39709
[2] Gellerstedt, M. and Arvemo, T. 2019. The impact of word of mouth when booking a hotel: could a good friend’s opinion outweigh the online majority? Information Technology & Tourism, 21: 289–311. DOI:https://doi.org/10.1007/s40558-019-00143-4
[3] Jadhav, V. S. and Mundhe, S. D. 2011. Information technology in Tourism, International Journal of Computer Science and Information Technologies, 2(6): 2822-2825.
[4] Kzaz, L., Dakhchoune, D. and Dahab, D. 2018. Tourism Recommender Systems: An Overview of Recommendation Approaches, International Journal of Computer Applications (0975 –8887), 180(20). DOI:https://doi.org/ 10.5120/ijca2018916458
[5] Lamsfus, C., Martin, D., Alzua-Sorzabal, A. and Torres-Manzanera, E. 2015. Smart tourism destinations: an extended conception of smart cities focusing on human mobility, Information and communication technologies in tourism, Springer International Publishing, London, 363–375.
[6] Neidhardt, J. and Werthner, H. 2018. IT and tourism: still a hot topic, but do not forget IT, Information Technology & Tourism, 20: 1–7. DOI: https://doi.org/10.1007/s40558-018-0115-x
[7] Nemade, G., et al. 2017. Smart Tourism Recommender System, International Research Journal of Engineering and Technology, 4 (11). https://www.irjet.net/archives/V5/i6/IRJET-V5I648.pdf
[8] Neuhofer, B., Buhalis, D. and Ladkin, A. 2014. A typology of technology-enhanced tourism experiences, International Journal Tourism Research, 16(4): 340–350. DOI: https://doi.org/10.1002/jtr.1958
[9] Nilashi, M., Bagherifard, K., Rahmani, M. and Rafe, V. 2017. A recommender system for tourism industry using cluster ensemble and prediction machine learning techniques, Computers & Industrial Engineering, 109: 357-368. DOI: https://doi.org/10.1016/j.cie.2017.05.016
[10] Ravi, L. and Vairavasundaram, S. 2016. A Collaborative Location Based Travel Recommendation System through Enhanced Rating Prediction for the Group of Users, Computational Intelligence and Neuroscience Volume 2016. DOI: https://doi.org/10.1155/2016/1291358
[11] Shokeen, J. and Rana, C. 2019. A study on features of social recommender systems, Artificial Intelligence Review, 53: 965–988. DOI: https://doi.org/10.1007/s10462-019-09684-w
[12] Tanti, A. and Buhalis, D. 2017. The influences and consequences of being digitally connected and/or disconnected to travellers, Inf Technol Tourism, 17: 121–141. DOI:htps://doi.org/10.1007/s40558-017-0081-8
[13] Thompson, B. Y. 2018. The Digital Nomad Lifestyle: (Remote) Work/Leisure Balance, Privilege, and Constructed Community, International Journal of the Sociology of Leisure. DOI:https://doi.org/10.1007/s41978-018-00030-y
[14] Wang, D. and Fesenmaier, D. 2013. Transforming the travel experience: the use of smartphones for travel, Information and communication technologies in tourism, Springer, London, 58–69. DOI:https://doi.org/10.1007/978-3-642-36309-2_6
[15] Werthner, H. and Klein, S. 1999. Information Technology and Tourism: A Challenging Relationship, DOI:https://doi.org/10.1007/978-3-7091-6363-4
[16] Xiang, Z., Du, Q., Ma, Y. and Fan, W. 2017. A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism, Tourism Management, 58: 51-65. DOI:https://doi.org/10.1016/j.tourman.2016.10.001
[17] Zacarias, F., Cuapa, R., De Ita, G. and Torres, D. 2015. Smart Tourism in 1-Click, The 2nd International Symposium on Emerging Inter-networks, Communication and Mobility, Procedia Computer Science, 56: 447 - 452. DOI: https://doi.org/10.3390/su9112082
[18] 26 Pro Travel Bloggers Reveal Their Favorite Map and GPS Apps. 2018. Available at: https://turtler.io/news/26-pro-travel-bloggers-reveal-their-favorite-map-and-GPS-apps.
[19] Travel content takes off on YouTube. 2014. Available at: www.thinkwithgoogle.com/consumer-insights/travel-content-takes-off-on-youtube/.
[20] Travel Weekly, Mobile trends: Airline apps used for info, not purchases. 2016. Available at: https://www.travelweekly.com/ConsumerSurvey2016/Airline-apps-used-for-info-not-purchases.
Published
2020-06-30
How to Cite
TUDOR, Irina Valentina; POPÎRLAN, Cristina; MITUCĂ, Mircea Ovidiu. Smart Travelling or the Impact of IT in Tourism. Journal of Environmental Management and Tourism, [S.l.], v. 11, n. 4, p. 985-992, june 2020. ISSN 2068-7729. Available at: <https://journals.aserspublishing.eu/jemt/article/view/5230>. Date accessed: 15 aug. 2020. doi: https://doi.org/10.14505//jemt.v11.4(44).24.