Certification of Services in the Managerial System of Ecotourism Development
Abstract
The relevance of the study is determined by the fact that eco-tourism today is nothing more than a set of proposals on the tourism market, which is an important component of the country's tourist complex, but does not always meet international requirements for the provision of tourist services. The novelty of the research lies in the formation of requirements for certification of services in the country's eco-tourism as the basis for compliance of the proposed services with international requirements. The article provides a comparative analysis of all proposed criteria for the evaluation of tourism services. The authors adapt the proposed assessment of the ecological tourist complex. Solutions are proposed for determining the conformity of the service being provided on the Russian market to international standards, which will make it possible to introduce categories of services and the possibility of providing them. The authors claim that this will contribute to economic incentives for the analyzed industry. The practical significance of the study is determined by the possibility of forming supply in the tourist services market in the international community. The application of the obtained developments will form a competitive offer in the domestic market, since it is the attraction of foreign tourists and the correlation with the international standards of the service provided that will form the opportunity for the development of the industry.
References
[1] Akhmetshin, E.M., Vasilev, V.L., Mironov, D.S., Zatsarinnaya, Е.I., Romanova, M.V., and Yumashev, A.V. 2018. Internal control system in enterprise management: Analysis and interaction matrices. European Research Studies Journal, 21(2): 728-740.
[2] Asan, D., Batyrova, N., Aubakirova, A., Abishov, N., Kuralbayev, A. 2016. Implementation of a comparative evaluation method of stable socio-economic development. International Journal of Economics and Financial Issues, 6(2): 9-13.
[3] Batyrova, N., Yermankulova, R., Mombekova, G., and Jaxilikov, A. 2018. Economic problems of Kazakhstan's competitiveness in the international tourist business. Journal of Advanced Research in Law and Economics, 9(2): 396-408.
[4] Belitskaya, M. 2018. Ecologically adaptive receptions control the number of pests in the ecosystems of transformed at the forest reclamation. World Ecology Journal, 8(2): 1-10. DOI:https://doi.org/10.25726/NM.2018.2.2.001
[5] Blanco, E. 2011. A social-ecological approach to voluntary environmental initiatives: The case of nature-based tourism. Policy Sciences, 44(1): 35–52. DOI:https://doi.org/110.1007/s11077-010-9121-3
[6] Bosak, K. 2016. Tourism, development, and sustainability. In S.F. McCool and K. Bosak (Eds.), Reframing Sustainable Tourism. Springer Netherlands. 33-44 pp. DOI:https://doi.org/110.1007/978-94-017-7209-9_3
[7] Chen, A., Yu, Lu, and Yo.C.Y., Ng. 2015. Role of tourism earth-science in tourism development. In The Principles of Geotourism. Springer Berlin Heidelberg, 25-38 pp. DOI:https://doi.org/110.1007/978-3-662-46697-1_2
[8] Chen, Ya., and Meng, X. 2013. Design and realization of ecological tourism information system based on tianditu web APIs. In F. Bian, Yi. Xie, X. Cui, and Yixin Zeng (Eds.), Geo-Informatics in Resource Management and Sustainable Ecosystem. Springer Berlin Heidelberg, 531-540 pp.
[9] Cole, S., and Browne, M. 2015. Tourism and water inequity in Bali: A social-ecological systems analysis. Human Ecology, 43(3): 439–50. DOI:https://doi.org/110.1007/s10745-015-9739-z
[10] Duffield, B.S., and Walker, S.E. 1984. The assessment of tourism impacts. In B.D. Clark, A. Gilad, R. Bisset, and P. Tomlinson, Perspectives on Environmental Impact Assessment. Springer Netherlands, 479-516 pp.
[11] Gribust, I. 2018. Regulation of the state of plantings in the anthropogenically transformed territories: The principle of dendrological diversity. World Ecology Journal, 8(2): 11-21. DOI:https://doi.org/https://doi.org/10.25726/NM.2018.2.2.002
[12] Hunter, C. 2002. Sustainable tourism and the touristic ecological footprint. Environment, Development and Sustainability, 4(1): 7-20. DOI:https://doi.org/10.1023/A:1016336125627
[13] Katircioglu, S., Gokmenoglu, K.K., and Eren, B.M. 2018. Testing the role of tourism development in ecological footprint quality: evidence from top 10 tourist destinations. Environmental Science and Pollution Research, 25(33): 33611-33619. DOI:https://doi.org/110.1007/s11356-018-3324-0
[14] Middleton, A. 2013. Managing ecological balance. In I. Jenkins, and R. Schröder (Eds.), Sustainability in Tourism: A Multidisciplinary Approach. Springer Fachmedien Wiesbaden, 137-157 pp. DOI:https://doi.org/110.1007/978-3-8349-7043-5_8
[15] Mikayilov, J.I., Mukhtarov, Sh., Mammadov, J., and Azizov, M. 2019. Re-evaluating the environmental impacts of tourism: Does EKC exist? Environmental Science and Pollution Research, 26(19): 19389-19402. DOI:https://doi.org/10.1007/s11356-019-05269-w
[16] Oonowska, M., and Torre, D. 2016. Toward a sustainable tourism. In M.M. Mariani, W. Czakon, D. Buhalis, and O. Vitouladiti (Eds.), Tourism Management, Marketing, and Development: Performance, Strategies, and Sustainability. Palgrave Macmillan US, 195-213 pp. DOI:https://doi.org/10.1057/9781137401854_10
[17] Qureshi, M.I., Elashkar, E.E., Shoukry, A.M., Aamir, A., Mahmood, N.H.N., Rasli, A.Md., and Zaman, Kh. 2019. Measuring the ecological footprint of inbound and outbound tourists: Evidence from a panel of 35 countries. In Clean Technologies and Environmental Policy. Springer Berlin Heidelberg, 1-19 pp.
[18] Rieger, Th. 2013. Sustainability and health tourism. In I. Jenkins and R. Schröder (Eds.), Sustainability in Tourism: A Multidisciplinary Approach. Springer Fachmedien Wiesbaden, 53-68 pp. DOI:https://doi.org/10.1007/978-3-8349-7043-5_3
[19] Rosa, L.D.S., Almeida, Jr., Brasil, H.D.S., De Morais, S.C.S.D.A., Saraiva, A.B.P., Cordeiro, S.B., Pereira, L.M. 2018. Study on methods of determination of an ecological flow for the management of water resources of the river basin on Maracaçumé River. Periodico Tche Quimica, 15(30): 27-34.
[20] Salvo, L.M., Santiago, M.R., and Silva de Assis, H.C. 2018. Biomarkers as a tool to evaluate environmental quality of aquatic ecosystems susceptible to pesticide contamination. Periodico Tche Quimica, 15(30): 56-64.
[21] van den Bergh, J.C.J.M. 2000. Tourism development and the natural environment: an economic-ecological model for the Sporades islands. In H. Briassoulis, and J. van der Straaten (Eds.), Tourism and the Environment: Regional, Economic, Cultural and Policy Issues. Springer Netherlands, 39-58 pp. DOI: https://doi.org/10.1007/978-94-015-9584-1_3.
[22] Vrondou, O., Dimitropoulos, P., and Gaitanakis, L. 2019. International sports bodies application of ecological sustainability mechanisms affecting sport tourism related natural environment. In V. Katsoni, and M. Segarra-Oña (Eds.), Smart Tourism as a Driver for Culture and Sustainability. Springer International Publishing, 481–502 pp.
[23] Wang, Ya, and Zhang, H. 2013. Measuring the ecological embeddedness of tourism industrial chains. In F. Chen, Yi. Liu, and G. Hua (Eds.), LTLGB 2012. Springer Berlin Heidelberg, 1077-1084 pp.
[24] Zhang, X.-H., Lin, M., and Lin, S. 2014. The method of tourism environmental carrying capacity. In B.-Yu. Cao, Sh.-Q. Ma, and H.-H. Cao (Eds.), Ecosystem Assessment and Fuzzy Systems Management. Springer International Publishing, 87-92 pp. DOI:https://doi.org/10.1007/978-3-319-03449-2_10.
[25] Zhuravleva, O.V., Sukhova, M.G., Karanin, A.V., and Malkov, P.Y. 2018. Relative sustainability of the Altai transborder ecosystems. Periodico Tche Quimica, 15(30): 660-669.
[26] Zuo, L. 2013. Analysis on development mode of island sports tourism resource based on sustainable development. In W. Du (Ed.), Informatics and Management Science V. Springer London, 651-659 pp.
[2] Asan, D., Batyrova, N., Aubakirova, A., Abishov, N., Kuralbayev, A. 2016. Implementation of a comparative evaluation method of stable socio-economic development. International Journal of Economics and Financial Issues, 6(2): 9-13.
[3] Batyrova, N., Yermankulova, R., Mombekova, G., and Jaxilikov, A. 2018. Economic problems of Kazakhstan's competitiveness in the international tourist business. Journal of Advanced Research in Law and Economics, 9(2): 396-408.
[4] Belitskaya, M. 2018. Ecologically adaptive receptions control the number of pests in the ecosystems of transformed at the forest reclamation. World Ecology Journal, 8(2): 1-10. DOI:https://doi.org/10.25726/NM.2018.2.2.001
[5] Blanco, E. 2011. A social-ecological approach to voluntary environmental initiatives: The case of nature-based tourism. Policy Sciences, 44(1): 35–52. DOI:https://doi.org/110.1007/s11077-010-9121-3
[6] Bosak, K. 2016. Tourism, development, and sustainability. In S.F. McCool and K. Bosak (Eds.), Reframing Sustainable Tourism. Springer Netherlands. 33-44 pp. DOI:https://doi.org/110.1007/978-94-017-7209-9_3
[7] Chen, A., Yu, Lu, and Yo.C.Y., Ng. 2015. Role of tourism earth-science in tourism development. In The Principles of Geotourism. Springer Berlin Heidelberg, 25-38 pp. DOI:https://doi.org/110.1007/978-3-662-46697-1_2
[8] Chen, Ya., and Meng, X. 2013. Design and realization of ecological tourism information system based on tianditu web APIs. In F. Bian, Yi. Xie, X. Cui, and Yixin Zeng (Eds.), Geo-Informatics in Resource Management and Sustainable Ecosystem. Springer Berlin Heidelberg, 531-540 pp.
[9] Cole, S., and Browne, M. 2015. Tourism and water inequity in Bali: A social-ecological systems analysis. Human Ecology, 43(3): 439–50. DOI:https://doi.org/110.1007/s10745-015-9739-z
[10] Duffield, B.S., and Walker, S.E. 1984. The assessment of tourism impacts. In B.D. Clark, A. Gilad, R. Bisset, and P. Tomlinson, Perspectives on Environmental Impact Assessment. Springer Netherlands, 479-516 pp.
[11] Gribust, I. 2018. Regulation of the state of plantings in the anthropogenically transformed territories: The principle of dendrological diversity. World Ecology Journal, 8(2): 11-21. DOI:https://doi.org/https://doi.org/10.25726/NM.2018.2.2.002
[12] Hunter, C. 2002. Sustainable tourism and the touristic ecological footprint. Environment, Development and Sustainability, 4(1): 7-20. DOI:https://doi.org/10.1023/A:1016336125627
[13] Katircioglu, S., Gokmenoglu, K.K., and Eren, B.M. 2018. Testing the role of tourism development in ecological footprint quality: evidence from top 10 tourist destinations. Environmental Science and Pollution Research, 25(33): 33611-33619. DOI:https://doi.org/110.1007/s11356-018-3324-0
[14] Middleton, A. 2013. Managing ecological balance. In I. Jenkins, and R. Schröder (Eds.), Sustainability in Tourism: A Multidisciplinary Approach. Springer Fachmedien Wiesbaden, 137-157 pp. DOI:https://doi.org/110.1007/978-3-8349-7043-5_8
[15] Mikayilov, J.I., Mukhtarov, Sh., Mammadov, J., and Azizov, M. 2019. Re-evaluating the environmental impacts of tourism: Does EKC exist? Environmental Science and Pollution Research, 26(19): 19389-19402. DOI:https://doi.org/10.1007/s11356-019-05269-w
[16] Oonowska, M., and Torre, D. 2016. Toward a sustainable tourism. In M.M. Mariani, W. Czakon, D. Buhalis, and O. Vitouladiti (Eds.), Tourism Management, Marketing, and Development: Performance, Strategies, and Sustainability. Palgrave Macmillan US, 195-213 pp. DOI:https://doi.org/10.1057/9781137401854_10
[17] Qureshi, M.I., Elashkar, E.E., Shoukry, A.M., Aamir, A., Mahmood, N.H.N., Rasli, A.Md., and Zaman, Kh. 2019. Measuring the ecological footprint of inbound and outbound tourists: Evidence from a panel of 35 countries. In Clean Technologies and Environmental Policy. Springer Berlin Heidelberg, 1-19 pp.
[18] Rieger, Th. 2013. Sustainability and health tourism. In I. Jenkins and R. Schröder (Eds.), Sustainability in Tourism: A Multidisciplinary Approach. Springer Fachmedien Wiesbaden, 53-68 pp. DOI:https://doi.org/10.1007/978-3-8349-7043-5_3
[19] Rosa, L.D.S., Almeida, Jr., Brasil, H.D.S., De Morais, S.C.S.D.A., Saraiva, A.B.P., Cordeiro, S.B., Pereira, L.M. 2018. Study on methods of determination of an ecological flow for the management of water resources of the river basin on Maracaçumé River. Periodico Tche Quimica, 15(30): 27-34.
[20] Salvo, L.M., Santiago, M.R., and Silva de Assis, H.C. 2018. Biomarkers as a tool to evaluate environmental quality of aquatic ecosystems susceptible to pesticide contamination. Periodico Tche Quimica, 15(30): 56-64.
[21] van den Bergh, J.C.J.M. 2000. Tourism development and the natural environment: an economic-ecological model for the Sporades islands. In H. Briassoulis, and J. van der Straaten (Eds.), Tourism and the Environment: Regional, Economic, Cultural and Policy Issues. Springer Netherlands, 39-58 pp. DOI: https://doi.org/10.1007/978-94-015-9584-1_3.
[22] Vrondou, O., Dimitropoulos, P., and Gaitanakis, L. 2019. International sports bodies application of ecological sustainability mechanisms affecting sport tourism related natural environment. In V. Katsoni, and M. Segarra-Oña (Eds.), Smart Tourism as a Driver for Culture and Sustainability. Springer International Publishing, 481–502 pp.
[23] Wang, Ya, and Zhang, H. 2013. Measuring the ecological embeddedness of tourism industrial chains. In F. Chen, Yi. Liu, and G. Hua (Eds.), LTLGB 2012. Springer Berlin Heidelberg, 1077-1084 pp.
[24] Zhang, X.-H., Lin, M., and Lin, S. 2014. The method of tourism environmental carrying capacity. In B.-Yu. Cao, Sh.-Q. Ma, and H.-H. Cao (Eds.), Ecosystem Assessment and Fuzzy Systems Management. Springer International Publishing, 87-92 pp. DOI:https://doi.org/10.1007/978-3-319-03449-2_10.
[25] Zhuravleva, O.V., Sukhova, M.G., Karanin, A.V., and Malkov, P.Y. 2018. Relative sustainability of the Altai transborder ecosystems. Periodico Tche Quimica, 15(30): 660-669.
[26] Zuo, L. 2013. Analysis on development mode of island sports tourism resource based on sustainable development. In W. Du (Ed.), Informatics and Management Science V. Springer London, 651-659 pp.
Published
2019-12-31
How to Cite
BELONOZHKO, Marina L.; KIRICHUK, Stepan M.; SILIN, Anatoly N..
Certification of Services in the Managerial System of Ecotourism Development.
Journal of Environmental Management and Tourism, [S.l.], v. 10, n. 6, p. 1365-1375, dec. 2019.
ISSN 2068-7729.
Available at: <https://journals.aserspublishing.eu/jemt/article/view/4212>. Date accessed: 04 dec. 2024.
doi: https://doi.org/10.14505//jemt.v10.6(38).19.
Section
Article
Copyright© 2024 The Author(s). Published by ASERS Publishing 2024. This is an open access article distributed under the terms of CC-BY 4.0 license.