Accessibility of Tourist Offer in Republic of Croatia to People with Disabilities
Abstract
The aim of the research paper is to identify the need of adaptation of tourist facilities to people with disabilities in Republic of Croatia as a tourist destination. Tourists and travellers with disabilities want to be equal members of our community and enjoy all tourist facilities just like other healthy people, although they are often restricted due to the inadequacy of tourist facilities. The paper analyses different tourist offers, amenities and infrastructure in order to assess its level of adaptation to people with disabilities in the Republic of Croatia. Research methods carried in this paper are historical, analysis, synthesis and empirical research conducted as a quantitative data analysis of a questionnaire distributed to people with disabilities on the sample of 200 disabled people from Croatia. The results of the research indicate that significant improvement should be implemented regarding suitable tourist offer in order to satisfy needs of tourists with different types of physical disabilities in Republic of Croatia. Based on the research results authors provide numerous recommendations to be implemented in Croatian tourist sites.
References
[2] Bogoviz, A.V., et al. 2019. Barriers and perspectives of formation of the e-healthcare system in modern Russia. Studies in Computational Intelligence, 826: 917-923
[3] Cohen E. 1974. The Sociology of Tourism: Approaches, Issues, and Findings. Encounter Books; 1st Hardcover Ed edition.
[4] Croatian Hot Spots. Upoznajte TravAbled – prvu turističku agenciju specijaliziranu za turizam osoba s invaliditetom. http://hotspots.net.hr/2015/06/upoznajte-travabled-prvu-turisticku-agenciju-specijaliziranu-za-turizam-osoba-s-invaliditetom (in Croatian)
[5] Hot spot. http://hotspots.net.hr/.
[6] Hrvatski zavod za javno zdravstvo. Report on persons with disabilities in u 2017. https://www.hzjz.hr/wp-content/uploads/2016/04/Invalidi_2017.pdf
[7] Kusen, E. 2002. Turisticka atrakcijska osnova, Znanstvena edicija instituta za turizam, Zagreb (in Croatian)
[8] Ministarstvo turizma. Akcijski plan razvoja zdravstvenog turizma. http://www.mint.hr/UserDocsImages/arhiva/150608_AP_%20Zdravstveni%20turizam.pdf (in Croatian)
[9] Ministarstvo turizma. National programme for Development of social tourism. http://www.mint.hr/UserDocsImages/arhiva/151014_akcijski_socijalni.pdf
[10] Ministarstvo za demografiju, obitelj, mlade i socijalnu politiku. Izvješće o provedbi nacionalne strategije izjednačavanja mogućnosti za osobe s invaliditetom od 2007. do 2015. (in Croatian)
[11] Ministry of Demography, Family, Youth and Social Policy
[12] Ministry of tourism. Available at: http://www.mint.hr/
[13] Moutinho, L. 2005. Strateski menadžment u turizmu. Masmedija, Zagreb (in Croatian)
[14] Mura, L. and Kajzar, P. 2018. Entrepreneurship in tourism sector in central European country: Hospitality trends in the Czech Republic in 2007-2016. Journal of Environmental Management and Tourism, 9(6): 1351-1360.
[15] National Programme for Development of Social tourism, 2014
[16] Noble, C.W. and Lord, G. 2003. Access for Disabled People to Arts Premises: The Journey Sequence. Oxford: Architectural Press.
[17] Oborin, M.S., Osipov, V.S. and Skryl, T.V. 2018. Strategy for sustainable growth of SPA clusters based on the elements of network interaction. Journal of Environmental Management and Tourism, 9(8): 1768-1777
[18] Ordinance on ensuring accessibility of buildings to persons with disabilities and reduced mobility, NN 61/2007, 151/2005, 78/2013
[19] Petric, L. 2011. Upravljanje turistickom destinacijom: nacela i praksa, Split (in Croatian)
[20] Slivar, I. and Golja, T. 2016. Europsko turističko tržište i trendovi razvoja, Sveučilište Jurja Dobrile u Puli
[21] Vukonić, B. and Čavlek, N. 2001. Rječnik turizma. Zagreb, Mass media. (in Croatian)
[22] Westcott, J. 2004. Improving information on accessible tourism for disabled people, European Commission
[23] World Tourism Organization. Available at: http://www2.unwto.org/
[24] https://www.mojevrijeme.hr/magazin/2017/07/10-plaza-za-osobe-s-invaliditetom/ (in Croatian)
Copyright© 2024 The Author(s). Published by ASERS Publishing 2024. This is an open access article distributed under the terms of CC-BY 4.0 license.