A Dynamic Capability View on Tourism Supply Chain Resilience: Evidence from Indian Tourism Sector
Abstract
Tourism supply chains need to be resilient so as to restore operations from increasing disruptions. Hence we argue in this empirical examination using dynamic capability view that firms in tourism supply chains will use their variable, renewable, inimitable and non-substitutable (VRIN) resources and non VRIN resources to develop tourism supply chain resilience to recover from disruptions in a swift manner. Further, we posit such tourism supply chain resilience as a dynamic capability that will impart positive supply chain performance for partnering firms. Empirical findings obtained as a result of 233 complete responses and analyzed using PLS suggests VRIN and non-VRIN resources to as significant enablers of tourism supply chain resilience and such a capability result in a positive tourism supply chain performance. Further, our study revealed perceived environmental dynamism as a dominant moderator influencing the proposed linkages among VRIN; non-VRIN resources and tourism supply chain resilience.
References
[1] Armstrong, J. S. and Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 5(1): 396-402.
[2] Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1): 99-120.
[3] Barney, J. B. (1986). Strategic factor markets: Expectations, luck, and business strategy. Management science, 32(10): 1231-1241.
[4] Brown, S. L. and Eisenhardt, K. M. (1998). Competing on the edge: Strategy as structured chaos. Harvard Business Press.
[5] Cavusgil, E., Seggie, S. H. and Talay, M. B. (2007). Dynamic capabilities view: Foundations and research agenda. Journal of Marketing Theory and Practice, 15(2): 159-166.
[6] Chan, H. K. and Chan, F. T. S. (2010). A review of coordination studies in the context of supply chain dynamics. International Journal of Production Research, 48(10): 2793-2819.
[7] Chen, D. (2009). Innovation of Tourism Supply Chain Management. International Conference on Management of e-Commerce and e-Government, 310-313.
[8] Chiang, C. Y., Kocabasoglu-Hillmer, C. and Suresh, N. (2012). An empirical investigation of the impact of strategic sourcing and flexibility on firm's supply chain agility. International Journal of Operations & Production Management, 32(1): 49-78.
[9] Chin, W.W. (1998a). Issues and opinion on structural equation modeling. MIS Quarterly, 22 (1): 7–16.
[10] Chin, W.W. (1998b). The partial least squares approach to structural equation modeling. In: Marcoulides, G.A. (Ed.), Modern Methods for Business Research. Lawrence Brlbaum Associates, Mahwah, NJ, 295–336.
[11] Christopher, M. and Peck, H. (2004). Building the resilient supply chain. The International Journal of Logistics Management, 15(2): 1-14.
[12] Cohen, J. (1988). Statistical Power Analysis for the Behavioral Sciences, 2nd Edition, Lawrence Erlbaum, Hillside, NJ
[13] Cohen, W. M. and Levinthal, D. A. (1990). Absorptive capability: A new perspective on learning and innovation. Administrative Science Quarterly, 35(2): 128–152.
[14] Dess, G.G. and Beard, D.W. (1984). Dimensions of organizational task environments. Administrative Science Quarterly, 29(1): 52-73.
[15] Duncan, R. B. (1972). Characteristics of organizational environments and perceived environmental uncertainty. Administrative Science Quarterly, 54(2): 313-327.
[16] Fornell, C. and Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 42(1): 39-50.
[17] Fynes, B., Voss, C. and de Búrca, S. (2005). The impact of supply chain relationship quality on quality performance. International Journal of Production Economics, 96(3): 339-354.
[18] Gligor, D. M. and Holcomb, M. C. (2012). Understanding the role of logistics capabilities in achieving supply chain agility: a systematic literature review. Supply Chain Management: An International Journal, 17(4): 438-453.
[19] Gligor, D. M., Holcomb, M. C. and Stank, T. P. (2013). A multidisciplinary approach to supply chain agility: Conceptualization and scale development. Journal of Business Logistics, 34(2): 94-108.
[20] Goldman, S.L., Nagel, R.N. and Preiss, K. (1995) Agile Competitors and Virtual Organizations, Van Nostrand Reinhold, New York, NY.
[21] Hayes, R.H. and Wheelwright, S.C. (1984). Restoring our Competitive Edge: Competing Through Manufacturing. New York, NY: John Wiley & Sons.
[22] Henseler, J. and Sarstedt, M. (2013). Goodness-of-fit indices for partial least square path modeling. Computational Statistics, 28(2): 565-580.
[23] Henseler, J., Dijkstra, T.K., Sarstedt, M., Ringle, C.M., Diamantopoulos, A., Straub, D.W., Ketchen, D.J., Hair, J.F., Hult, G.T.M., Calantone, R.J., (2014). Common Beliefs and Reality about Partial Least Squares: Comments on Rönkkö & Evermann (2013). Organizational Research Methods, in press.
[24] Hohenstein, N. O., Feisel, E., Hartmann, E. and Giunipero, L. (2015). Research on the phenomenon of supply chain resilience: A systematic review and paths for further investigation. International Journal of Physical Distribution & Logistics Management, 45(1/2): 90-117.
[25] Jiang, R. J., Tao, Q. T. and Santoro, M. D. (2010). Alliance portfolio diversity and firm performance. Strategic Management Journal, 31(10): 1136–1144.
[26] Johnson, N., Elliott, D. and Drake, P. (2013). Exploring the role of social capital in facilitating supply chain resilience. Supply Chain Management: An International Journal, 18(3): 324-336.
[27] Jüttner, U. and Maklan, S. (2011). Supply chain resilience in the global financial crisis: an empirical study. Supply Chain Management: An International Journal, 16(4): 246-259.
[28] Ketchen, D.J. and Hult, G.T.M. (2007). Bridging organization theory and supply chain management: the case of best value supply chains. Journal of Operations Management, 25(2): 573–580.
[29] Kidd, P. (2000). Two definitions of agility. Available at Website address: www.CheshireHenbury.com.
[30] Li, D. Y. and Liu, J. (2014). Dynamic capabilities, environmental dynamism, and competitive advantage: Evidence from China. Journal of Business Research, 67(1): 2793-2799.
[31] Li, D. Y. and Liu, J. (2014). Dynamic capabilities, environmental dynamism, and competitive advantage: Evidence from China. Journal of Business Research, 67(1): 2793-2799.
[32] Lin, Y. and Wu, L. Y. (2014). Exploring the role of dynamic capabilities in firm performance under the resource-based view framework. Journal of Business Research, 67(3): 407-413.
[33] Lin, Y. and Wu, L. Y. (2014). Exploring the role of dynamic capabilities in firm performance under the resource-based view framework. Journal of Business Research, 67(3): 407-413.
[34] Miller, D. and Friesen P.H. (1982). Innovation in conservative and entrepreneurial firms: two models of strategic momentum. Strategic Management Journal, 3(1): 1–25.
[35] Page, S. J. (2011). Tourism management. Further Web Reading 1: The Supply of Tourism (pp. e1ee23). (4th Edition). Oxford: Butterworth-Heineman.
[36] Peng, D. X. and Lai, F. (2012). Using partial least squares in operations management research: A practical guideline and summary of past research. Journal of Operations Management, 30(6): 467-480.
[37] Peng, H., Xu, X. and Chen, W. (2011). Tourism supply chain coordination by Tourism Websites. National Natural Science Foundation of China.
[38] Piboonrungroj, P. and Disney, S. M. (2009). Tourism supply chains: A conceptual framework. PhD Networking Conference, Exploring Tourism III: Issue in PhD research.
[39] Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y. and Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5): 879-893.
[40] Ponomarov, S. (2012). Antecedents and consequences of supply chain resilience: a dynamic capabilities perspective, Tennesse University.
[41] Ponomarov, S. Y. and Holcomb, M. C. (2009). Understanding the concept of supply chain resilience. The International Journal of Logistics Management, 20(1): 124-143.
[42] Porter, M.E. (1985). Competitive advantage: creating and sustaining superior performance. New York: The Free Press.
[43] Schildt, H., Keil, T. and Maula, M. (2012). The temporal effects of relative and firm-level Absorptive capacity on inter-organizational learning. Strategic Management Journal, 33(10): 1154–1173.
[44] Scholten, K., Sharkey Scott, P. and Fynes, B. (2014). Mitigation processes–antecedents for building supply chain resilience. Supply Chain Management: An International Journal, 19(2): 211-228.
[45] Srinivasan, M., Mukherjee, D. and Gaur, A. S. (2011). Buyer–supplier partnership quality and supply chain performance: Moderating role of risks, and environmental uncertainty. European Management Journal, 29(4): 260-271.
[46] Tenenhaus, M., Vinzi, V.E., Chatelin, Y.-M. and Lauro, C. (2005). PLS path modeling. Computational Statistics & Data Analysis, 48 (1): 159–205.
[47] Ward P.T., Duray, R.; Leong, G.K. and Sum, C. (1995). Business environment, operations strategy, and performance: An empirical study of Singapore manufacturers. Journal of Operations Management, 13(5): 99–115.
[48] Ward, P.T. and Duray, R. (2000). Manufacturing strategy in context: Environment, competitive strategy and manufacturing strategy. Journal of Operations Management, 18(2): 123–138.
[49] Wieland, A. and Marcus Wallenburg, C. (2013). The influence of relational competencies on supply chain resilience: a relational view. International Journal of Physical Distribution & Logistics Management, 43(4): 300-320.
[50] Wu, L. (2007). Entrepreneurial resources, dynamic capabilities and start-up performance of Taiwan's high-tech firms. Journal of Business Research, 60(5): 549–555.
[51] Zhang, X., Song, H. and Huang, G. Q. (2009). Tourism supply chain management: a new research agenda. Tourism Management, 30(3): 345-358.
*** Business-Standard times (2015). ”Foreign tourist arrivals to India rises 7.1% to 74.62 lakh in 2014”. Available online at: http://www.business-standard.com/article/news-cm/foreign-tourist-arrivals-to-india-rises-7-1-to-74-62-lakh-in-2014-115010701024_1.html.
*** National Economic Advisory Council. (2010). Transforming the tourism sector into a high income industry. Retrieved August 13, 2013, from http://www.neac.gov.my/files/Transforming_the_Tourism_ Sector_into_ A_High_Income_Industry.pdf.
[2] Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1): 99-120.
[3] Barney, J. B. (1986). Strategic factor markets: Expectations, luck, and business strategy. Management science, 32(10): 1231-1241.
[4] Brown, S. L. and Eisenhardt, K. M. (1998). Competing on the edge: Strategy as structured chaos. Harvard Business Press.
[5] Cavusgil, E., Seggie, S. H. and Talay, M. B. (2007). Dynamic capabilities view: Foundations and research agenda. Journal of Marketing Theory and Practice, 15(2): 159-166.
[6] Chan, H. K. and Chan, F. T. S. (2010). A review of coordination studies in the context of supply chain dynamics. International Journal of Production Research, 48(10): 2793-2819.
[7] Chen, D. (2009). Innovation of Tourism Supply Chain Management. International Conference on Management of e-Commerce and e-Government, 310-313.
[8] Chiang, C. Y., Kocabasoglu-Hillmer, C. and Suresh, N. (2012). An empirical investigation of the impact of strategic sourcing and flexibility on firm's supply chain agility. International Journal of Operations & Production Management, 32(1): 49-78.
[9] Chin, W.W. (1998a). Issues and opinion on structural equation modeling. MIS Quarterly, 22 (1): 7–16.
[10] Chin, W.W. (1998b). The partial least squares approach to structural equation modeling. In: Marcoulides, G.A. (Ed.), Modern Methods for Business Research. Lawrence Brlbaum Associates, Mahwah, NJ, 295–336.
[11] Christopher, M. and Peck, H. (2004). Building the resilient supply chain. The International Journal of Logistics Management, 15(2): 1-14.
[12] Cohen, J. (1988). Statistical Power Analysis for the Behavioral Sciences, 2nd Edition, Lawrence Erlbaum, Hillside, NJ
[13] Cohen, W. M. and Levinthal, D. A. (1990). Absorptive capability: A new perspective on learning and innovation. Administrative Science Quarterly, 35(2): 128–152.
[14] Dess, G.G. and Beard, D.W. (1984). Dimensions of organizational task environments. Administrative Science Quarterly, 29(1): 52-73.
[15] Duncan, R. B. (1972). Characteristics of organizational environments and perceived environmental uncertainty. Administrative Science Quarterly, 54(2): 313-327.
[16] Fornell, C. and Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 42(1): 39-50.
[17] Fynes, B., Voss, C. and de Búrca, S. (2005). The impact of supply chain relationship quality on quality performance. International Journal of Production Economics, 96(3): 339-354.
[18] Gligor, D. M. and Holcomb, M. C. (2012). Understanding the role of logistics capabilities in achieving supply chain agility: a systematic literature review. Supply Chain Management: An International Journal, 17(4): 438-453.
[19] Gligor, D. M., Holcomb, M. C. and Stank, T. P. (2013). A multidisciplinary approach to supply chain agility: Conceptualization and scale development. Journal of Business Logistics, 34(2): 94-108.
[20] Goldman, S.L., Nagel, R.N. and Preiss, K. (1995) Agile Competitors and Virtual Organizations, Van Nostrand Reinhold, New York, NY.
[21] Hayes, R.H. and Wheelwright, S.C. (1984). Restoring our Competitive Edge: Competing Through Manufacturing. New York, NY: John Wiley & Sons.
[22] Henseler, J. and Sarstedt, M. (2013). Goodness-of-fit indices for partial least square path modeling. Computational Statistics, 28(2): 565-580.
[23] Henseler, J., Dijkstra, T.K., Sarstedt, M., Ringle, C.M., Diamantopoulos, A., Straub, D.W., Ketchen, D.J., Hair, J.F., Hult, G.T.M., Calantone, R.J., (2014). Common Beliefs and Reality about Partial Least Squares: Comments on Rönkkö & Evermann (2013). Organizational Research Methods, in press.
[24] Hohenstein, N. O., Feisel, E., Hartmann, E. and Giunipero, L. (2015). Research on the phenomenon of supply chain resilience: A systematic review and paths for further investigation. International Journal of Physical Distribution & Logistics Management, 45(1/2): 90-117.
[25] Jiang, R. J., Tao, Q. T. and Santoro, M. D. (2010). Alliance portfolio diversity and firm performance. Strategic Management Journal, 31(10): 1136–1144.
[26] Johnson, N., Elliott, D. and Drake, P. (2013). Exploring the role of social capital in facilitating supply chain resilience. Supply Chain Management: An International Journal, 18(3): 324-336.
[27] Jüttner, U. and Maklan, S. (2011). Supply chain resilience in the global financial crisis: an empirical study. Supply Chain Management: An International Journal, 16(4): 246-259.
[28] Ketchen, D.J. and Hult, G.T.M. (2007). Bridging organization theory and supply chain management: the case of best value supply chains. Journal of Operations Management, 25(2): 573–580.
[29] Kidd, P. (2000). Two definitions of agility. Available at Website address: www.CheshireHenbury.com.
[30] Li, D. Y. and Liu, J. (2014). Dynamic capabilities, environmental dynamism, and competitive advantage: Evidence from China. Journal of Business Research, 67(1): 2793-2799.
[31] Li, D. Y. and Liu, J. (2014). Dynamic capabilities, environmental dynamism, and competitive advantage: Evidence from China. Journal of Business Research, 67(1): 2793-2799.
[32] Lin, Y. and Wu, L. Y. (2014). Exploring the role of dynamic capabilities in firm performance under the resource-based view framework. Journal of Business Research, 67(3): 407-413.
[33] Lin, Y. and Wu, L. Y. (2014). Exploring the role of dynamic capabilities in firm performance under the resource-based view framework. Journal of Business Research, 67(3): 407-413.
[34] Miller, D. and Friesen P.H. (1982). Innovation in conservative and entrepreneurial firms: two models of strategic momentum. Strategic Management Journal, 3(1): 1–25.
[35] Page, S. J. (2011). Tourism management. Further Web Reading 1: The Supply of Tourism (pp. e1ee23). (4th Edition). Oxford: Butterworth-Heineman.
[36] Peng, D. X. and Lai, F. (2012). Using partial least squares in operations management research: A practical guideline and summary of past research. Journal of Operations Management, 30(6): 467-480.
[37] Peng, H., Xu, X. and Chen, W. (2011). Tourism supply chain coordination by Tourism Websites. National Natural Science Foundation of China.
[38] Piboonrungroj, P. and Disney, S. M. (2009). Tourism supply chains: A conceptual framework. PhD Networking Conference, Exploring Tourism III: Issue in PhD research.
[39] Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y. and Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5): 879-893.
[40] Ponomarov, S. (2012). Antecedents and consequences of supply chain resilience: a dynamic capabilities perspective, Tennesse University.
[41] Ponomarov, S. Y. and Holcomb, M. C. (2009). Understanding the concept of supply chain resilience. The International Journal of Logistics Management, 20(1): 124-143.
[42] Porter, M.E. (1985). Competitive advantage: creating and sustaining superior performance. New York: The Free Press.
[43] Schildt, H., Keil, T. and Maula, M. (2012). The temporal effects of relative and firm-level Absorptive capacity on inter-organizational learning. Strategic Management Journal, 33(10): 1154–1173.
[44] Scholten, K., Sharkey Scott, P. and Fynes, B. (2014). Mitigation processes–antecedents for building supply chain resilience. Supply Chain Management: An International Journal, 19(2): 211-228.
[45] Srinivasan, M., Mukherjee, D. and Gaur, A. S. (2011). Buyer–supplier partnership quality and supply chain performance: Moderating role of risks, and environmental uncertainty. European Management Journal, 29(4): 260-271.
[46] Tenenhaus, M., Vinzi, V.E., Chatelin, Y.-M. and Lauro, C. (2005). PLS path modeling. Computational Statistics & Data Analysis, 48 (1): 159–205.
[47] Ward P.T., Duray, R.; Leong, G.K. and Sum, C. (1995). Business environment, operations strategy, and performance: An empirical study of Singapore manufacturers. Journal of Operations Management, 13(5): 99–115.
[48] Ward, P.T. and Duray, R. (2000). Manufacturing strategy in context: Environment, competitive strategy and manufacturing strategy. Journal of Operations Management, 18(2): 123–138.
[49] Wieland, A. and Marcus Wallenburg, C. (2013). The influence of relational competencies on supply chain resilience: a relational view. International Journal of Physical Distribution & Logistics Management, 43(4): 300-320.
[50] Wu, L. (2007). Entrepreneurial resources, dynamic capabilities and start-up performance of Taiwan's high-tech firms. Journal of Business Research, 60(5): 549–555.
[51] Zhang, X., Song, H. and Huang, G. Q. (2009). Tourism supply chain management: a new research agenda. Tourism Management, 30(3): 345-358.
*** Business-Standard times (2015). ”Foreign tourist arrivals to India rises 7.1% to 74.62 lakh in 2014”. Available online at: http://www.business-standard.com/article/news-cm/foreign-tourist-arrivals-to-india-rises-7-1-to-74-62-lakh-in-2014-115010701024_1.html.
*** National Economic Advisory Council. (2010). Transforming the tourism sector into a high income industry. Retrieved August 13, 2013, from http://www.neac.gov.my/files/Transforming_the_Tourism_ Sector_into_ A_High_Income_Industry.pdf.
Published
2016-10-26
How to Cite
ROY, Souvik; AMAR, Raju G.; MANDAL, Santanu.
A Dynamic Capability View on Tourism Supply Chain Resilience: Evidence from Indian Tourism Sector.
Journal of Environmental Management and Tourism, [S.l.], v. 7, n. 1, p. 133-149, oct. 2016.
ISSN 2068-7729.
Available at: <https://journals.aserspublishing.eu/jemt/article/view/314>. Date accessed: 27 dec. 2024.
Section
Article
Keywords
tourism supply chain; resilience; environmental dynamism; VRIN resources; supply chain performance
Copyright© 2024 The Author(s). Published by ASERS Publishing 2024. This is an open access article distributed under the terms of CC-BY 4.0 license.