Supply Chain Management Evidence from Tourism Industry in Greece

Sebastian KOT; Katarzyna KOZICKA

doi:10.14505//jemt.v9.4(28).01

Sebastian KOT The Management Faculty, Czestochowa University of Technology, Poland Faculty of Economic Sciences and IT, North-West University, South Africa
Katarzyna KOZICKA The Jerzy Kukuczka Academy of Physical Education in Katowice, Poland

DOI: https://doi.org/10.14505//jemt.v9.4(28).01

Abstract

The article aims is presentation of Supply Chain Management issues introduced in tourism enterprises. The tourist product constitutes a mixture of services and resources offered and controlled by several businesses, organizations and authorities, implementation of SCM with the common responsibility allow for development of actions along with a cooperative atmosphere among all tourist partners. The paper consists of investigating the tourism development with SCM introduction and the study results on SCM introduction in chosen Greek enterprises located in Crete Island. Based on the obtained preliminary results, the performance trends of the tourist chain elements have been elaborated in order to increase their efficiency.

References

[1] Christopher, M. 2005. Logistics and Supply Chain Management: Creating Value-Adding Network, 3eds, Harlow: Prentice-Hall.
[2] Christou, E. and Nella, A. 2010. A review of wine tourism research from 1995 to 2010: Analysis of 110 contributions. Journal of Hospitality and Tourism, 8(1): 112-123.
[3] Czubała, A. 2016. Corporate Social Responsibility in marketing, Forum Scientiae Oeconomia 4(1): 103-111
[4] Grabara, J., Dura, C., anc Drigă, I. 2016. Corporate social responsibility awareness in Romania and Poland: A comparative analysis. Economics and Sociology, 9 (4): 344-359.
[5] Holweg, M., Disney, S.M., Holström, J. and Småros, J. 2005. Supply chain collaboration: making sense of the strategy continuum. European Management Journal 23(2): 170-181.
[6] Jurigová, Z., and Lencsésová, Z. 2015. Monitoring System of Sustainable Development in Cultural and Mountain Tourism Destinations. Journal of Competitiveness, 7(1): 35 – 52.
[7] Karas, L., and Ferencova, M. 2010. The survey of attitudes of students of management toward travel tour prices. Polish Journal of Management Studies, 2: 172–178.
[8] Kozma, T. 2017. Cooperation in the supply chain network, Forum Scientiae Oeconomia, 5(3): 45-58.
[9] Maráková, V., and Medved’ová, M. 2016. Innovation in tourism destinations. Forum Scientiae Oeconomia, 4(1): 33-43.
[10] McLaren, T., Head, M. and Yuan, Y. 2002. Supply chain collaboration alternatives: understanding the expected costs and benefits. Internet Research: Electronic Networking application and Technology, 12(4): 348-364.
[11] Mintel report. 2005. Destination Marketing - International, Brussels, Belgium.
[12] Oláh J., György K., Pető K., Popp, P. (2017a). Information technology developments of logistics service providers in Hungary, International Journal of Logistics Research and Applications, 1-13
[13] Oláh, J., Karmazin, Gy., Fekete Farkas, M., and Popp J. 2017b. An examination of trust as a strategical factor of success in logistical firms. Business Theory and Practise. 18(1): 171–177.
[14] Piboonrungroj, SP., and Disney, S. M. 2015. Supply Chain Collaboration in Tourism: A Transaction Cost Economics Analysis. International Journal of Supply Chain Management, 3: 25-31.
[15] Sigala, M. 2008. A supply chain management approach for investigating the role of tour operators on sustainable tourism the case of TUI. Journal of Cleaner Production, 16: 1590.
[16] Sigala, M. 2013. Examining the adoption of Destination Management Systems: an Inter-Organizational Information Systems approach, Management Decision, 51(5): 1011-1036.
[17] Sigala, M. 2016. From massive tourism to tourism of experience. Journal of Hospitality and Tourism Cases, 6: 14-33.
[18] Ślusarczyk, B., Smolag K., and Kot S. 2016. The supply chain of a tourism product. Aktual'ni Problemy Ekonomiky = Actual Problems in Economics, 5 (179): 197-207.
[19] Sroka, W., and Hittmar, S. (Eds), 2017. Management of network organizations. Theoretical problems and dilemmas in practice, Heidelberg-New York, Springer Verlag 2015.
[20] Štefko, R., Bačík, R., and Fedorko, R. 2017. City marketing and its impact on income sources of the local government, Polish Journal of Management Studies, 15 (1): 244-254.
[21] Stipanović, C., and Rudan, E. 2016. Tourism product club in generating the value chain, Polish Journal of Management Studies, 14 (2): 214-224.
[22] Tapper, R., and Font, X. 2004. Tourism Supply Chains. Report of a Desk Research Project for the Travel Foundation, Leeds Metropolitan University, Leeds.
[23] Tóth, A. A. 2016. The Impact of the Hotel Industry on the Competitiveness of Tourism Destinations in Hungary. Journal of Competitiveness, 8(4): 85 – 104.
[24] Williamson, O.E. 2008. Outsourcing: transaction cost economics and supply chain management, Journal of Supply Chain Management, 44(2): 5-16.
[25] Williamson, O.E. 2008. Transaction cost economics: the precursors. IEA Economic Affair, 28(3): 7-14.
[26] Zimon, D. 2017. The Impact of Implementation of the Requirements of the ISO 14001 Standard for Creating Sustainable Supply Chains. Calitatea, 18(158), 99.