Memorable Tourism Experience. Antecedents and Destination Image Outcome in Indonesia
Abstract
This paper seeks to examine additional components of a memorable tourism experience (MTE) in the improvement of social relations and its impact on the establishment of destination image for a special tourist area of interest in West Java, Indonesia. The population in this study comprises tourists visiting the special interest tourist area of the southern coast of the West Java province of Indonesia. Three-hundred respondents were selected based on cluster random sampling at four beaches in December 2016 to February 2017. Data analysis of the variables was by structural equation modeling done in twos stages: a) model measurement; and b) structural model testing of the relationship between the variables. Findings indicate that improving social relationships can explain the concept of memorable tourism experience (MTE) and that MTE positively and significantly affects image. Limitations for the study are that it was conducted by taking samples in four coastal tourist areas of the special interest tourism area of West Java Province, Indonesia. This empirical study’s implications are that it can be used as a reference or as a model to develop tourist areas’ tourism image through a tourism development model based the memorable tourism experience (MTE) concept.
References
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[21] Chen-Tsang, T. (SIMON). 2016. Memorable Tourist Experience and Palce Attachment When Consuming Local Food. International Journal of Tourism Research, 18 (6): 536–548, DOI10.1002/jtr,2070.
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[23] Tung, V.W.S., Ritchie, J.R.B. 2011. Exploring the Essence of Memorable Tourism Experience. Annals of Tourism Research 8 (4): 1367-1386
[24] Zhang, H., Wu, Y., Buhalis, D .2017. A model of perceived image, memorable tourism experience and revisit intention. Journal of Destination Markerting & Management, ISSN: 2212-571X, DOI: 10.1016/j.jdmm.2017.06.004, 11 pp. Available at : http://www.academia.edu/34169324/Zhanga._H._Wu_Y._Buhalis_D._2017_A_model_of_perceived_image_memorable_tourism_experiences_and_revisit_intention_Journal_of_Destination_Marketing_and_Management_in_press_https_doi.org_10.1016_j.jdmm.2017.06.004
***Peraturan Gubernur Jawa Barat (Governour Rule) Nomor 48 Tahun 2006 tentang Rencana Induk Pengembangan Pariwisata Daerah Jawa Barat (RIPPDA) Provinsi Jawa Barat (Tahun 2007-2013)
***Performace Report Ministry of Torism Indonesia (LAKIP) 2015 Laporan Kinerja Kementerian Pariwisata
***Performance Report Ministry of Tourism Indonesia (LAKIP) 2014. Laporan Kinerja Kementerian Pariwisat
[2] Beerli, A., Martin, J.D. 2004b. Factors influencing Destination Image. Annals of Tourism Research, 31(3): 657-681.
[3] Chandralal, L., and Valenzuela, F.R. 2013. Exploring memorable tourism experiences: Antecendets and behavioral outcomes. Journal of economics, Business and Management. 1 (2), Available at: http://www.joebm.com/papers/38-E10001.pdf
[4] Chandralal, L., Rindfleish, J., Valenzuela, F. 2014. An application of travel blog narratives to explore memorable tourism experience. Asia Pasific Journal of Tourism 20(6): 680-693, DOI: 10.1080/10941665.2014.925944
[5] Geng-Qing., C.C., Hailin, Q. 2008. Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tourism management, 29: 624-636
[6] Jong-Hyeong, K. 2014. The antecedents of memorable tourism experience: the development of a scale to measure the destination attributes associated with memorable experience. Tourism Management 44: 34-45
[7] Jong-Hyeong. K., Ritchie, J.R.B., Mc Cormick, B. 2012. Development of scale to measure memorable torism experience. Journal of Travel Research. 51 (1): 12-25
[8] Jong-Hyeong, K., Ritchie, J.R.B., Tung, V., Sun, W. 2010. The effect of memorable experience on behavioral intention in tourism: A structural equation modeling approach. Tourism Analysis, 5(6): 637-648
[9] Hyangmi, K., and Chen, J.S. 2015. Destination image formation process: A holitic model. Journal of Vacation Marketing 22(2): 1-13.
[10] Hyun, K., Jeongdoo, J.P., Myung-Ja, K., ,Kisang, R. 2013. Does perceived restaurant food healthiness matter? Its influence on value, satisfaction and revisit intentions in restaurant operation in South Korea. International journal of Hospitality Management, 33: 397-403.
[11] Jong-Hyeong, K., Ritchie, J.R.B. 2013. Cross-cultural validation of a memorable tourism experience scale (MTES), Journal of Travel Research, 53(3): 323-335, Sage Publication, DOI: 10.1177/00472875134966468.
[12] Kim, K., Hallab, Z., and Kim, J.N. 2012. The moderating effect of travel experience in a destination on the relationship between the destination image and the intention to revisit. Journal of Hospitality Marketing and Management 21 (5): 486-505.
[13] Lertputtarak, S. 2012. The Relationship between Destination Image, Food Image and Revisiting Pattaya, Thailand. International Journal of Business and Management. 7 (5): 111-121
[14] Nunnally, J.C., and Bernstein, L.H. 1994. Psychometric Theory (thrid ed). NewYork: Mc Grawand Hill. ISBN-10: 007047849X, 736 pp. Available at: http://psychology.concordia.ca/fac/kline/library/k99.pdf
[15] Oh, H., Fiore, A.M, Jeoung, M. 2007. Measuring Experience Economy Concepts: Tourism Applications. Journal of Travel Research, 4: 119-132.
[16] Rajesh, R. 2013. Impact of Tourist Perception, Destination Image and Tourist Satisfaction on Destination Loyalty: A Conceptual Model. Pasos Revista de Turismo y Patrimonio Cultural 11 (3): 67-78, Special issue.
[17] Ritchie, J.R.B., Hudson, S. 2009. Understanding and Meeting the Challenges of Consumer/Tourist Experience Researc. International Journal of Tourism reserach. 11: 111-126, DOI: 10.1002/jtr.721.
[18] Chieh-Wen, S., Ming Chia., C., 2013. Tourist experience expectation: questionnaire development and text narrative analysis. International Journal of Culture, Tourism and Hospitality Research. 7 (1): 93-104
[19] Sthapit, E., Coudounaris, D.N. 2017. Memorable Tourism Experience: antecedent and outcomes. Scandinavian Journal of Hospitality and Tourism.18 (1): 72-94, DOI: 10.1080/ 15022250.2017.1287003.
[20] Stepchenkova, S., Mills, J.E. 2010. Destination Image: A Meta-Analysis of 2000-2007 Research. Journal of tTevel Research, 39(1): 37-44
[21] Chen-Tsang, T. (SIMON). 2016. Memorable Tourist Experience and Palce Attachment When Consuming Local Food. International Journal of Tourism Research, 18 (6): 536–548, DOI10.1002/jtr,2070.
[22] Tsiotsou, R.H., and Goldsmith, R.E. 2012. Strategic Marketing in Tourism Service, first edition, Emerald Group Publishing Limited, ISBN: 9781780520704, 434 pp.
[23] Tung, V.W.S., Ritchie, J.R.B. 2011. Exploring the Essence of Memorable Tourism Experience. Annals of Tourism Research 8 (4): 1367-1386
[24] Zhang, H., Wu, Y., Buhalis, D .2017. A model of perceived image, memorable tourism experience and revisit intention. Journal of Destination Markerting & Management, ISSN: 2212-571X, DOI: 10.1016/j.jdmm.2017.06.004, 11 pp. Available at : http://www.academia.edu/34169324/Zhanga._H._Wu_Y._Buhalis_D._2017_A_model_of_perceived_image_memorable_tourism_experiences_and_revisit_intention_Journal_of_Destination_Marketing_and_Management_in_press_https_doi.org_10.1016_j.jdmm.2017.06.004
***Peraturan Gubernur Jawa Barat (Governour Rule) Nomor 48 Tahun 2006 tentang Rencana Induk Pengembangan Pariwisata Daerah Jawa Barat (RIPPDA) Provinsi Jawa Barat (Tahun 2007-2013)
***Performace Report Ministry of Torism Indonesia (LAKIP) 2015 Laporan Kinerja Kementerian Pariwisata
***Performance Report Ministry of Tourism Indonesia (LAKIP) 2014. Laporan Kinerja Kementerian Pariwisat
Published
2017-12-31
How to Cite
DAGUSTANI, Dani et al.
Memorable Tourism Experience. Antecedents and Destination Image Outcome in Indonesia.
Journal of Environmental Management and Tourism, [S.l.], v. 8, n. 8, p. 1482-1493, dec. 2017.
ISSN 2068-7729.
Available at: <https://journals.aserspublishing.eu/jemt/article/view/1880>. Date accessed: 25 apr. 2024.
doi: https://doi.org/10.14505/jemt.v8.8(24).04.
Section
Article
Copyright© 2023 The Author(s). Published by ASERS Publishing 2023. This is an open access article distributed under the terms of CC-BY 4.0 license.