Factors Affecting Firm Performance of Vietnamese Export-Import Enterprises: A PLS-SEM Approach
Abstract
Firm performance improvement is a top priority for export-import businesses. In order to assess corporate social responsibility, this study uses partial least squares structural equation modelling (PLS-SEM) to examine how logistics capabilities and business value mediate the firm performance of import-export businesses in Vietnam. Data is collected through convenient sampling. Samples include 427 respondents who are currently working in Vietnamese import-export companies. The questionnaire survey is distributed to respondents via the Google Form link. SmartPLS software 4.0 is used to process the data. The findings indicated that 05 factors, which are social responsibility, supply chain management, logistical capabilities, and commercial value, impact the companies' performance. Besides, the Brand image also serves as a mediating variable. This study empirically examined the results of earlier research and evaluated the relationship between variables in the research model. Practical Implications for the management of export-import companies are suggested. Additionally, the research limitations and future directions are proposed.
References
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[11] Dawood, H. (2019). Influence of Perceived Corporate Social Responsibility on Brand Image, Satisfaction and Trust. Lahore Journal of Business, 7(2): 33–58. DOI: https://doi.org/10.35536/ljb.2019.v7.i2.a2
[12] Duong, C. D. (2024). Environmental corporate social responsibility initiatives and the attitude-intention-behavior gap in green consumption. Social Responsibility Journal, 20(2): 305–325. DOI:https://doi.org/10.1108/SRJ-11-2022-0487
[13] Fawcett, S. E., and Fawcett, S. A. (1995). The firm as a value‐added system. International Journal of Physical Distribution and Logistics Management, 25(5): 24–42. DOI: 10.1108/09600039510089695
[14] Hair, J. F., Risher, J. J., Sarstedt, M., and Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1): 2–24. DOI: https://doi.org/10.1108/EBR-11-2018-0203
[15] Henseler, J., Ringle, C. M., and Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1): 115–135. DOI: https://doi.org/10.1007/s11747-014-0403-8
[16] It, N. Van. (2022). Impacts of corporate social responsibility and supply chain on business performance through the mediating role of brand image at agricultural enterprises in Mekong Delta. Journal of International Economics and Management. Available at: http://tapchi.ftu.edu.vn
[17] Jaswanth, C., SaiPradeep, L. V. A. K., Kishore, C. V., Amirtharajan, R., and Pravinkumar, P. (2023). Supply Chain Management in Manufacturing Industry using Internet of Things. 2023 International Conference on Computer Communication and Informatics (ICCCI), 1–5. DOI:https://doi.org/10.1109/ICCCI56745.2023.10128592
[18] Jing, Y., Zhang, W., Tang, Y., and Zhang, Y. (2022). The Construction of an Evaluation System of Corporate Social Responsibility to Employees: An Empirical Study in the Chinese Clothing Industry. Sustainability, 14(16): 10215. DOI: https://doi.org/10.3390/su141610215
[19] Joong‐Kun Cho, J., Ozment, J., and Sink, H. (2008). Logistics capability, logistics outsourcing and firm performance in an e‐commerce market. International Journal of Physical Distribution & Logistics Management, 38(5): 336–359. DOI: https://doi.org/10.1108/09600030810882825
[20] Karagöz, İ. B., and Akgün, A. E. (2015). The roles of it capability and organizational culture on logistics capability and firm performance. Journal of Business Studies Quarterly, 7(2).
[21] Keller, K. L. (1993). Conceptualizing, Measuring, and Managing Customer-Based Brand Equity. Journal of Marketing, 57(1): 1–22. DOI: https://doi.org/10.1177/002224299305700101
[22] Khatri, B., Singh, R. K., Arora, S., Khan, S. A., and Naim, A. (2024). Optimizing Supply Chain Management Indicators for Sustainable Supply Chain Integration and Customer Loyalty, 156–181. DOI:https://doi.org/10.4018/979-8-3693-0669-7.ch008
[23] Kim, H.-R., Lee, M., Lee, H.-T., and Kim, N.-M. (2010). Corporate Social Responsibility and Employee–Company Identification. Journal of Business Ethics, 95(4). DOI: https://doi.org/10.1007/s10551-010-0440-2
[24] Kline, R. B. (2016). Principles and practice of structural equation modeling, 4th ed. In Principles and practice of structural equation modeling, 4th ed. Guilford Press.
[25] Lin, Y.-H., Lin, F.-J., and Wang, K.-H. (2021). The effect of social mission on service quality and brand image. Journal of Business Research, 132: 744–752. DOI: https://doi.org/10.1016/j.jbusres.2020.10.054
[26] Lu, C.-S., and Yang, C.-C. (2010). Logistics service capabilities and firm performance of international distribution center operators. The Service Industries Journal, 30(2): 281–298. DOI:https://doi.org/10.1080/02642060802123392
[27] Lu, J., et al. (2020). Assessment of corporate social responsibility performance and state promotion policies: a case study of the Baltic States. Journal of Business Economics and Management, 21(4): 1203–1224. DOI:https://doi.org/10.3846/jbem.2020.12738
[28] Lu, J., et al. (2020). The Influence of a Firm’s CSR Initiatives on Brand Loyalty and Brand Image. Journal of Competitiveness, 12(2): 106–124. DOI: https://doi.org/10.7441/joc.2020.02.07
[29] Mandal, S., Bhattacharya, S., Korasiga, V. R., and Sarathy, R. (2017). The dominant influence of logistics capabilities on integration. International Journal of Disaster Resilience in the Built Environment, 8(4): 357–374. DOI: https://doi.org/10.1108/IJDRBE-05-2016-0019
[30] Martenson, R. (2007). Corporate brand image, satisfaction and store loyalty. International Journal of Retail & Distribution Management, 35(7): 544–555. DOI: https://doi.org/10.1108/09590550710755921
[31] Мykolenko, I., Kononenko, Z., Burba, K., and Tavolzhanskyi, M. (2023). Environmental approach to ensuring the security of modern enterprises. Ukrainian Journal of Applied Economics and Technology, 8(4): 87–92. DOI: https://doi.org/10.36887/2415-8453-2023-4-14
[32] Mitra, N. (2021). Impact of strategic management, corporate social responsibility on firm performance in the post mandate period: evidence from India. International Journal of Corporate Social Responsibility, 6(1): 3. DOI: https://doi.org/10.1186/s40991-020-00052-4
[33] Nguyen, T. T. H., Nguyen, T. T. T., and Phan, T. T. H. (2021). The effect of corporate social responsibility on supply chain performanc. Uncertain Supply Chain Management, 9(4): 927–940. DOI:https://doi.org/10.5267/j.uscm.2021.7.008
[34] Nguyen, T. T. T., et al. (2023). Factors Affecting Cooperation in the International Supply Chain of Seafood Enterprises: the Case of Vietnamese. International Journal of Professional Business Review, 8(5): e0699. DOI: https://doi.org/10.26668/businessreview/2023.v8i5.699
[35] Nureen, N., Xin, Y., Irfan, M., and Fahad, S. (2023). Going green: how do green supply chain management and green training influence firm performance? Evidence from a developing country. Environmental Science and Pollution Research, 30(20): 57448–57459. DOI: https://doi.org/10.1007/s11356-023-26609-x
[36] Odunjo, F. O. O. (2020). A study of the impact of logistic inbound and outbound operations in organizational performance at Dangote Cement Industries.
[37] Pisano, G. P., & Hayes, R. H. (1994). Beyond World-Class: The New Manufacturing Strategy. Harvard Business Review, 72: 77–86. Available at: https://api.semanticscholar.org/CorpusID:167155504
[38] Ramos, E., Coles, P. S., Chavez, M., and Hazen, B. (2022). Measuring agri-food supply chain performance: insights from the Peruvian kiwicha industry. Benchmarking: An International Journal, 29(5): 1484–1512. DOI:https://doi.org/10.1108/BIJ-10-2020-0544
[39] Ray R. Venkataraman, and Jeffrey K. Pinto. (2023). Supply Chain Management. In Cost and Value Management in Projects. pp. 285–316. Wiley. DOI: https://doi.org/10.1002/9781394207190.ch10
[40] Sarstedt, M., et al. (2019). How to specify, estimate, and validate higher-order constructs in PLS-SEM. Australasian Marketing Journal (AMJ), 27(3): 197–211. DOI: https://doi.org/10.1016/J.AUSMJ.2019.05.003
[41] Sazzadur, M., and Khan, R. (2019). The Effects of Inbound Logistics Capability on Firm Performance-A Study on Garment Industry in Bangladesh. In Journal of Entrepreneurship Education, Vol. 22, Issue 2.
[42] Sezhiyan, D. M., Page, T., and Iskanius, P. (2011). The impact of supply effort management, logistics capability, and supply chain management strategies on firm performance. International Journal of Electronic Transport, 1(1): 26. DOI: https://doi.org/10.1504/IJET.2011.043114
[43] Shraah, A. Al, Abu-Rumman, A., Alqhaiwi, L., and AlSha’ar, H. (2022). The impact of sourcing strategies and logistics capabilities on organizational performance during the COVID-19 pandemic: Evidence from Jordanian pharmaceutical industries. Uncertain Supply Chain Management, 10(3): 1077–1090. DOI:https://doi.org/10.5267/j.uscm.2022.2.004
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Published
2025-03-31
How to Cite
DAO, Dat Quoc et al.
Factors Affecting Firm Performance of Vietnamese Export-Import Enterprises: A PLS-SEM Approach.
Theoretical and Practical Research in Economic Fields, [S.l.], v. 16, n. 1, p. 89 - 103, mar. 2025.
ISSN 2068-7710.
Available at: <https://journals.aserspublishing.eu/tpref/article/view/8780>. Date accessed: 11 apr. 2025.
doi: https://doi.org/10.14505/tpref.v16.1(33).08.
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Articles
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