Peculiarities of Quality Management System in Higher Educational Institutions
Abstract
The important task facing Kazakhstan is to enter the top 30 competitive countries in the world. Modern universities had tasked to further improve the quality of education, including creation of effective system of quality assurance, modernization of the content of higher and postgraduate education in line with international trends. In this connection, an objective need arises for qualitative transformations in the sphere of preparing specialists in various fields of economic activity.
The purpose of the research is to review the main directions of the theory on quality assurance in higher education; to examine the main directions of quality assurance in Kazakhstan on a country level; to examine the state of art with internal quality assurance in three Kazakhstani universities. There has been developed a model for internal quality assurance in higher educational institutions. The research can be classified as descriptive based on the study of three cases, with data collected from semi-structured interviews and secondary sources. The experiences shared in this paper would be useful to other universities in the management of quality.
References
[2] Committee on Statistics of the Ministry of National Economy of the Republic of Kazakhstan, http://stat.gov.kz
[3] Ewell P. 2010. Twenty Years of Quality Assurance in Higher Education: What's Happened and What's Different? Quality in Higher Education, 16(23): 173 – 175.
[4] Harvey L., Knight P. (1996). Transforming Higher Education. Buckingham, Society for Research into Higher Education. Maidenhead: Open University Press. 123.
[5] Information and Analytical Center of the Ministry of Education and Science of the Republic of Kazakhstan, http://iac.kz.
[6] Kahsay M. 2012. Quality and Quality Assurance in Ethiopian Higher Education: Critical Issues and Practical Implications. 317.
[7] Korotkov E. 2007. Management of the quality of education: a textbook for universities. Moscow. 320.
[8] Mishra S. 2007. Quality Assurance in Higher Education: An Introduction. India: National Assessment and Accreditation Council. 279.
[9] OECD. 2017. Higher Education in Kazakhstan 2017. Reviews of National Policies for Education. OECD Publishing. Paris.
[10] Report on the implementation of the State Program for the Development of Education and Science of the Republic of Kazakhstan for 2016-2019, http://edu.gov.kz.
[11] Sârbu R., Ilie A.G. 2009. The quality of educational services in higher education-assurance, management or excellence? Quality Management in Services, 11(26): 383-392.
[12] Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG). 2015. Brussels, Belgium.
[13] State program for the development of education and science for 2016 – 2019.
[14] Strategic development plan of the Republic of Kazakhstan until 2025.
[15] Esina Yu., Vorotyntseva S. 2011. Peculiarities of the formation of the legal field of state support of small business in Russia. Journal of Russian Entrepreneurship, 1(175): 16-22.
[16] The Global Competitiveness Report 2015 – 2016.
[17] www.kimep.kz.
[18] www.narxoz.kz.
[19] www.nu.edu.kz.
The Copyright Transfer Form to ASERS Publishing (The Publisher)
This form refers to the manuscript, which an author(s) was accepted for publication and was signed by all the authors.
The undersigned Author(s) of the above-mentioned Paper here transfer any and all copyright-rights in and to The Paper to The Publisher. The Author(s) warrants that The Paper is based on their original work and that the undersigned has the power and authority to make and execute this assignment. It is the author's responsibility to obtain written permission to quote material that has been previously published in any form. The Publisher recognizes the retained rights noted below and grants to the above authors and employers for whom the work performed royalty-free permission to reuse their materials below. Authors may reuse all or portions of the above Paper in other works, excepting the publication of the paper in the same form. Authors may reproduce or authorize others to reproduce the above Paper for the Author's personal use or for internal company use, provided that the source and The Publisher copyright notice are mentioned, that the copies are not used in any way that implies The Publisher endorsement of a product or service of an employer, and that the copies are not offered for sale as such. Authors are permitted to grant third party requests for reprinting, republishing or other types of reuse. The Authors may make limited distribution of all or portions of the above Paper prior to publication if they inform The Publisher of the nature and extent of such limited distribution prior there to. Authors retain all proprietary rights in any process, procedure, or article of manufacture described in The Paper. This agreement becomes null and void if and only if the above paper is not accepted and published by The Publisher, or is with drawn by the author(s) before acceptance by the Publisher.