OMAR, Muhd Khaizer, 		AZMAN, Nur Arnie Sazerin Shamsul, 		JUSOH, Rosnani, 		ZAKARIA, Anis, AND 		KANG, Enio Kang Sufian.
" Determining Quality Factors Contributing to Chalet and Resort Guest Lodging Satisfaction using SERVQUAL Dimension Analysis" <em>Journal of Environmental Management and Tourism</em> [Online], Volume 11 Number 6 (13 September 2020)