NIKOLSKAYA, Elena Yurievna et al.
 Perfection of Quality Management of Hotel Services.
<strong>Journal of Environmental Management and Tourism</strong>, [S.l.], v. 11, n. 2, p. 417-421, may 2020.
ISSN 2068-7729.
Available at: &lt;<a href="https://journals.aserspublishing.eu/jemt/article/view/4739" target="_new">https://journals.aserspublishing.eu/jemt/article/view/4739</a>&gt;. Date accessed: 22 nov. 2024.
doi: <a href="https://doi.org/10.14505//jemt.11.2(42).20">https://doi.org/10.14505//jemt.11.2(42).20</a>.