SKOBKIN, Sergey Sergeevich et al.
The Development of a Business-Processes Model for the Quality Management System in the Hotels.
Journal of Environmental Management and Tourism, [S.l.], v. 8, n. 4, p. 775-783, oct. 2017.
ISSN 2068-7729.
Available at: <https://journals.aserspublishing.eu/jemt/article/view/1409>. Date accessed: 24 nov. 2024.
doi: https://doi.org/10.14505//jemt.v8.4(20).07.